www.wysiwygwebbuilder.com

Curt

BaconFries wrote: ↑Mon Feb 03, 2025 6:40 pm
My post just before yours shows a screenshot and an explanation of what I need.
Understood but did you try all options? Starting with Option1 by removing the registry key? or Option2?

Thanks, BaconFries. I eventually got it fixed.

Curt

It looks like you have just closed the Site Manager. To show it again, use the 'Site manager' checkbox in the View menu. Or else Step 1 Close the software Step 2 Download this file https://wysiwygwebbuilder.com/support/resetworkspace.zip Step 3 Unzip the file to your desktop. Step 4 Double click ...

Curt

BaconFries wrote: ↑Mon Feb 03, 2025 6:40 pm
My post just before yours shows a screenshot and an explanation of what I need.
Understood but did you try all options? Starting with Option1 by removing the registry key?

I don't understand what a registry key is or how to find it.

Curt

BaconFries wrote: ↑Mon Feb 03, 2025 6:15 pm Can you be more specific..but maybe the following will help.

viewtopic.php?f=10&t=22937

My post just before yours shows a screenshot and an explanation of what I need.
Nothing so far seems to be helpful.

Curt

The white column on the right used to have a navigation index for my site and other information. How do I restore that?

Curt

I misclicked somehow and the index column on the right for my site became all white. Now I'm stuck on a new page I was trying to create and am unable to navigate WYSIWYG.

Help!

Curt

After upgrading to Version 20, my website was set back to the settings for April 2022. All images had disappeared and had to be reentered. I have spent many frustrating hours updating my website to what it now should be.

Curt

OK, I finally got it to work. Regular version 20 is now working and paid for.

Curt

Pablo wrote: ↑Fri Jan 10, 2025 6:04 pm It seems to have worked this time, as I received a CC of the email sent to you.

Yes, but when I click to buy the regular version, it only allows me to buy the Plus version, which I do not want.

Curt

If you did not get the discount immediately then you may have entered the wrong information in the form. Please use this form to upgrade: https://wysiwygwebbuilder.com/upgrade.html Yesterday I entered my correct email address that I have been using for many years. I entered the serial number that I ...

Curt

Yesterday I received a notice about version 20. After I downloaded and installed it, I received a notice about paying for it and that I could get a 40% discount. I entered the serial number I received for it in the email receipt for version 19 in December 2023. A discount coupon was supposed to ...

Curt

It was already on the exceptions list. I checked and made sure it was still there. When you say it is still there are you referring to version 19.2.1? if so then that is not the same as version 19.3.0. Note that each version is slightly different than the previous. So even though you gave/have ...

Curt

Curt

It was already on the exceptions list. I checked and made sure it was still there. Windows Protection History said WYSIWYG was blocked today. I told it to allow access. That made no difference. I still get the same error messages when attempting to install. Then I attempted to reinstall version 19.2 ...

Curt

When I attempt to install 19.3.0, I get the following error message.

An error occurred while trying to create a file in the destination directory.
The system cannot find the file specified.

Curt

Thanks. The webhost provided a new password. That solved the problem.

Curt

Today when I attempt to upload my website updates through my webhost HostPapa/Jumpline, I get the message "Publish Failed".
I contacted HostPapa/Jumpline, and after many questions and answers, their agent said the problem must be with WYSIWYG.

Curt

What exactly is the role of the USB drive here? Were you trying to run WWB from it? What do you mean by copied? Thanks for replying, but as you can see from my above post, I solved the problem. I was not trying to run WYSIWYG from the USB drive, instead from the PC. By "copied", I meant I was ...

Curt

Never mind. I clicked One Drive/Documents/CR 1 in the PC (not the USB) and that solved the problem.

Curt

I copied some of my programs to a USB drive including WYSIWYG. I deleted something old from the USB drive called CR 1, which may have been related to WYSIWYG.
Now when i try to open WYSIWYG, I get the message, "Failed to open document".
Redownloading WYSIWYG made no difference.
Help!

Curt

It looks like you have previously had this issue see the following thread with replies and how you resolved. *** SOLVED *** Excepjton thrown in destructor Thanks, BaconFries; I now see that. Apparently with each new update, the latest webbuilder.exe may have to be added to my firewall exception ...

Curt

Problem solved. Thank you, Pablo.

Placing webbuilder.exe in the firewall exception list solved both issues.

Curt

I just downloaded 19.0.3 which led to 2 big problems. 1) When I upload maintenance, I get a message from WYSIWYG reading "Exception thrown in Destructor - Disk Full...". The material does upload. I cleared out much in my web host's server, but the message continues. 2) When I try to save my new ...

Curt

Turning off the ransomware protection was dangerous but solved the problem. 18.4.0 has finally been installed on my computer.

Curt

I got a little further with the installation today, but not all the way. Today Windows reported that the webbuilder file was blocked. I allowed it to be unblocked, but that did not fully solve the problem. I was able to extract the zip file. But when I try to install, a message reads: "An error ...

Curt

I tried all of those browsers and still stuck.
Thanks for your attempts to help.
I'll just wait for the next update to learn if it works.

Curt

Earlier upgrades are titled "webbuilder18x64" with type "Compressed (zipped) Folder". They still work fine.

Today's upgrade is titled "Unconfirmed 174434" with type "CRDOWNLOAD file". I can't open or unzip it.

Curt

There is no "extract all" for today's upgrade. When I go to older upgrades that I still have saved. "extract all" appears and still works fine.

Curt

I should note that earlier versions of your program do not have this problem.
Even today when I click an earlier version, it opens easily.

Curt

I have Windows 10.

Curt

Windows Zip is not among the choices I am given when I click "Open with".

Curt

An unblock option does not appear under attributes in my properties screen.

What app should I choose to open the folder?

Curt

I created a separate thread for my issue, but somehow it got deleted. I added that Windows wanted to know what app to open the file. It never did that before for your program. It gave me a list, and I chose Internet Explorer. Now I can't get rid of that. I opened properties, and am not aware of ...

Curt

The Windows protection history shows the last blocked item was in June. So, there is nothing today to unblock.

Curt

When I try to download 18.4.0 (64 Bit), I get the message "unconfirmed download", and am unable to open the file. I never had this exact problem with previous updates. Normally Windows says it is scanning the download to be sure it is safe. Not in this case. Windows shows nothing for today in block ...

Curt

Thanks, Pablo. Moments ago I added WebBuilder.exe to the exception list, and that solved the problem.

Curt

The error messages disappear when I turn off Windows Security Ransomware Protection Controlled Folder Access.

They return when I turn that protection back on.

I did not get these messages with version 17.

I do not what to leave the protection off. How can we work around this?

Curt

I have upgraded to version 18. When I try to upload single page website changes, I get two messages. One says "Exception thrown in destructor" and "Disk full while accessing" The other says "Failed to save document." When I try a full upload, the process gets stuck. The app can't be closed. What's ...

Curt

Also, both resellers support customers from all over the world. There are no know issues with 2checkout. But if there is a problem with accepting payments then I would like to know about this because they take a huge fee for processing the orders... Again, it was my credit card bank that refused to ...

Curt

Note that version 16 will not stop working when you install version 17. With version 16 there is now a green bar notice at the top indicating potential problems with modifications. All of the spaces for graphics are blank until I go through the process of restoring them. I don't actually plan to ...

Curt

What did you expect me to have done to make it more clear? Is there something wrong with the FAQ? https://www.wysiwygwebbuilder.com/howtoupgrade.htm What can I do to improve this?l Note that there are two resellers, one in Europe (2checkout) and one in the US (MyCommerce) They both support payments ...

Curt

The upgrade is not free, because I have put a lot of work into this new version. Without paid upgrades I will not be able to continue the development and support of this product. You are not billed automatically , it's you own choice whether or not you want to upgrade. More information about the ...

Curt

zinc wrote: ↑Thu Sep 30, 2021 4:57 pm If you have purchased your copy, the email which was sent to you will contain the serial number in it.

If not then see this:

http://www.wysiwygwebbuilder.com/howtoupgrade.html

I paid for versions 15 & 16. I saw no request for payment of version 17. Am I supposed to pay something?

Curt

I just now attempted to install version 17.

It's asking for my serial number.

How do I find my serial number?

Curt

All is well. I can now upload my website. I cleared out much extraneous material in my website's section of my webhost's server, which got me well under the memory space limit. They apologized for erroneously blaming WYSIWYG. Until a year ago, my website software was Serif's WebPlus. Whenever a full ...

Curt

Reading what you have posted of the log you have the following error below this indicates that you have no space left or limited and not enough to upload. As this is a server issue and not with the program as your host has tried to make out you can either delete unused files or get your host to ...

Curt

WWBman wrote: ↑Fri Jun 18, 2021 6:01 pm BTW "but believe it too be transitory" should be "but believe it to be transitory."

Yes, yesterday I noticed that. I was hoping to fix it and add a period when the inability to upload first occurred.

Curt

To be able to help, I need more information. For example, what are your settings? What information is in the publish log? I need the complete log. When did it stop working? Did you change something in your setting? or did you install a new firewall or other software? I should note that my domain ...

Curt

None of my pages are marked "don't publish".

Here is the end of that log:

18/06/2021 09:35:24.256 Removing temporary files...

18/06/2021 09:35:24.350 Successfully published!

18/06/2021 09:35:24.445 *** END OF PUBLISH ***

Curt

Below is the latest response from my webhost Jumpline". I've re-downloaded the latest WYSIWYG program. That did not help. What can be done? Sorry, as we do not provide web development support we cannot help you with this issue. Please contact your web developer for making any changes to the website

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