Media Player (HTML5 Audio) is not playing correctly in some browsers.

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equalizer1001
 
 
Posts: 31
Joined: Thu May 17, 2018 3:05 pm
Location: Ohio USA

Media Player (HTML5 Audio) is not playing correctly in some browsers.

Post by equalizer1001 »

Hello, I'm using the default Media Player (HTML5 Audio) in wwb15 on an index page to play a mp3 sound file. It does not run correctly on some browser; if at all. In Chrome and Opera, it will run but only after the index page is initially opened and you go to another page on the site via menu and go back to the index page via menu. It runs fine then. It runs fine in IE and Edge like expected when you initially open the index page. It will not run at all in Firefox in either case. All browsers are the most current. Thanks...
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Pablo
 
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Re: Media Player (HTML5 Audio) is not playing correctly in some browsers.

Post by Pablo »

Note that this is not directly related to the the application,.
The HTML5 media player is a standard browser functionality. The audio file will be published "AS IS".

But here are some common reasons why audio may not play:
- the file name is invalid (not web safe)
- the file is too big, so it will take a long time to load before it can be played.
- there are other scripts on the page which cause conflict or delay the page loading.
equalizer1001
 
 
Posts: 31
Joined: Thu May 17, 2018 3:05 pm
Location: Ohio USA

Re: Media Player (HTML5 Audio) is not playing correctly in some browsers.

Post by equalizer1001 »

Thanks Pablo, I appreciate it. Other scripts running or file name / size weren't an issue. I did explorer all those possibilities per your comment-thanks. I did find out that Chrome now mutes auto-playing videos by default, so I'm guessing, this applies to auto-playing audio as well, but I haven't verified it as of yet.

I was able to get the sound to work on startup in chrome by changing the sound setting 'automatic(default)' to 'allow'. This is on a per-site basis however. So, I can't assume it's working for anyone on startup.
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