WB 16

[Azz25]

Hi,

Since upgrading to version 16 I am having some weird formatting issues. Example can be found at http://www.astwoodbankac.co.uk/fisheries.html. On first load all the images don't show, if you refresh the images show but some are smaller than they should be.

Thanks,

Aaron

[Pablo]

Usually these type of errors are related to invalid files names.
- use lower case names only (.jpg, instead of .JPG)
- do no use spaces in file names.
Related FAQ: https://forum.wysiwygwebbuilder.com/ ... f=10&t=131

Also, it looks like you are not using the latest build of the software.
You can download the most recent build here (11/9/2020):
https://www.wysiwygwebbuilder.com/download.html

[Azz25]

Thanks for the quick reply as always Pablo.

Just updated to latest version. All filenames are lowercase and have no spaces. Any other suggestions?

Thanks,

Aaron

[Pablo]

I still see the errors.
Did you republish all files?

[Azz25]

Have now. I didn't publish before as errors were still there in preview.

[Azz25]

Finally figured it out.

I am using layout grids, if grid system is set to flex box, as in v15, the error occurs. If it is changed to CSS it is fixed.

Thanks,

Aaron

[Pablo]

I'm sorry, but you are not using the latest update of the software.
Also, the uppercase of the images has not been fixed.

[Azz25]

I have updated and there are no capitals in the image names?

[Pablo]

Invalid image names:
skilts.JPG
skiltssmll.JPG
asrthumb2.JPG
asrthumb.JPG

Based on the HTML code, it does not look like you are using the latest build.
If you open Help -> About does it display Nov 9 2020 ?

[BaconFries]

I have updated and there are no capitals in the image names?

Carrying on from Pablo I am sorry but there is still images with uppercase (Capitals) just checked have refreshed my cache in browser and it still shows the same.
images/WoodBev.jpg
images/WoodBevsmll.jpg
images/ASLthumb2.jpg
images/ASLthumb.jpg
images/LOGO_new.png

[Azz25]

Invalid image names:
skilts.JPG
skiltssmll.JPG
asrthumb2.JPG
asrthumb.JPG

Based on the HTML code, it does not look like you are using the latest build.
If you open Help -> About does it display Nov 9 2020 ?

I hadn't uploaded new images with corrected names.

http://www.astwoodbankac.co.uk/images/version.png

[BaconFries]

From your image you are not using the latest version 16.0.4 (Nov 2 2020) see the following for the latest.
Download the latest version of WYSIWYG Web Builder 16.0.4 (build date: November 9, 2020)
https://www.wysiwygwebbuilder.com/download.html

[Pablo]

Your screenshot indicates that you are not using the latest build.

My suggestions to solve the problem:
- install the latest update
- fix all invalid filenames

If that does not help, then can you please prepare a demo project so I can see all your settings?

[Azz25]

Your screenshot indicates that you are not using the latest build.

My suggestions to solve the problem:
- install the latest update
- fix all invalid filenames

If that does not help, then can you please prepare a demo project so I can see all your settings?

I have updated twice from the website.

Aaron

[Pablo]

Maybe your browser has an older version in cache?

[alan_sh]

I just had a look and there are still filenames with upper case. But it all seems to display OK (Firefox on WIndows 10).

Alan