*** SOLVED *** New uploads not showing when published

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jerryco
 
 
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Re: New uploads not showing when published

Post by jerryco »

Did you check with your webhost if there were any changes recently?
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Brian Lambert
 
 
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Re: New uploads not showing when published

Post by Brian Lambert »

BaconFries wrote: Thu Sep 22, 2022 12:55 pm Then can you try pasting it into notepad and save as a text file (.txt) name it as mylog.txt. Upload to your server and share by providing a link to download.
Hi
I have saved the latest file details to Notepad, but how do I upload it? Said I was a novice! :(
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Pablo
 
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Re: New uploads not showing when published

Post by Pablo »

- upload the file (zipped) to your website or another public server.
- include the link in this post or send it to support@pablosoftwaresolutions.com
Brian Lambert
 
 
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Re: New uploads not showing when published

Post by Brian Lambert »

Thanks

I have emailed the file, as I think I'm unable to upload!
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Pablo
 
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Re: New uploads not showing when published

Post by Pablo »

Thanks for the log file.
I think the problem is server related.

See also:
https://www.google.com/search?submit=Se ... navailable

Are you sure the settings have not changed?
Can you upload files to the server with another tool (FileZilla) using the same settings?
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jerryco
 
 
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Re: New uploads not showing when published

Post by jerryco »

Did you set the remote folder well?
Remote folder, specifies the folder (also called the root) on the FTP server where the HTML files will be uploaded to.
Common remote folders locations are:
/www
/public_html
/html
/
Unfortunately this value is different for each webhost, so consult your webhost's documentation for more details!
// Love is the acceptance of nothing / So, you're here. Now dance.

/ You want RWD? Rotate your damn phone! //
Brian Lambert
 
 
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Re: New uploads not showing when published

Post by Brian Lambert »

To be honest gents I have no idea. Why would such change with a upgrade,
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jerryco
 
 
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Re: New uploads not showing when published

Post by jerryco »

If your webhost changes something, the software does not know about it and you may be bumping into a wall that you can only avoid by checking and inserting the right values.

Let's dig a little:

In Web Builder, if you click on the menu File > Publish... > What is set at Folder there? Can you confirm with your web host that this is the right value? (You can close that window by clicking Cancel by the way)
// Love is the acceptance of nothing / So, you're here. Now dance.

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Re: New uploads not showing when published

Post by Brian Lambert »

Thank you for the suggestion. Will check now tomorrow am. Thanks.
Brian Lambert
 
 
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Re: New uploads not showing when published

Post by Brian Lambert »

jerryco wrote: Thu Sep 22, 2022 7:12 pm If your webhost changes something, the software does not know about it and you may be bumping into a wall that you can only avoid by checking and inserting the right values.

Let's dig a little:

In Web Builder, if you click on the menu File > Publish... > What is set at Folder there? Can you confirm with your web host that this is the right value? (You can close that window by clicking Cancel by the way)
Hi

I checked the File > Publish > Folder and all it shows is a back slash / This has always been the way its been and is identical to my other web site that is also hosted by One.com and produced by wysiwygwebbuilder

I tried another upload after the above and it seemed to go through, but when I clicked the "View Published Website" tab this appeared?

ImageNotice by [url=https://www.flickr.com/photos/150762635@N03/]
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Pablo
 
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Re: New uploads not showing when published

Post by Pablo »

This message has nothing to do with the software. It is a server related issue.

Did you also try to upload with a third party FTP tool and the (exact) same settings?
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Re: New uploads not showing when published

Post by Brian Lambert »

Hi
This afternoon I've been in contact with Tech Support at One.com my hosting company. They have looked at the web site and say as far as they are concerned there is nothing wrong with it!

I tried to locate the Blog_2022 file with FileZilla but no HTML files show?? You can see the files in the attached screen shot. The whole website is saved as FMRC_02 and all that shows is images (.JPG files)
So currently I'm unable to try the suggestions of direct FTP uploading!

ImageFilezila by [url=https://www.flickr.com/photos/150762635@N03/]
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jerryco
 
 
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Re: New uploads not showing when published

Post by jerryco »

Are we just looking at your local (PC harddrive) view? The idea is to see if you can connect to a server in this program you are now showing.
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Pablo
 
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Re: New uploads not showing when published

Post by Pablo »

In your screenshot I do see a lot of invalid filenames!

Please make sere all filename are web safe.
viewtopic.php?t=131

Also, did you try to upload your website with FileZilla? Does that work?
Are you sure you have used the same settings (secure ftp)?
Brian Lambert
 
 
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Re: New uploads not showing when published

Post by Brian Lambert »

jerryco wrote: Fri Sep 23, 2022 1:59 pm Are we just looking at your local (PC harddrive) view? The idea is to see if you can connect to a server in this program you are now showing.
Hi
Yes I can access the server side files.. The screen shot below shows the server. Note that the last upload for Blog_22 was on 13-09-22 and that was before the Webbuilder update was installed. I'm wondering if the files are not being saved correctly on my local PC?
To aid this I have tried to save the web site to another file name and it saved ok, but still unable to send items to the www server. I have since deleted that temporary file.

ImageServer files by [url=https://www.flickr.com/photos/150762635@N03/]
Last edited by Brian Lambert on Fri Sep 23, 2022 2:32 pm, edited 2 times in total.
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