Not getting response from ##error##

[rongreen]

I need some help with the proper use or specifying the ##error## on my error page. My order form is erroring out (not every time), so I inserted the ##error## in text in my error page, but I don't get any response when a failure occurs. Do I have it set up correctly? If not, what do I need to do? Thanks in advance for any help.



https://www.greensphotoimages.com/errorpageissue.zip

[Pablo]

It seems to be correct. How are you using this page?
What do you see?

[rongreen]

I amm glad to hear I have the error capture set up correctly. When the order form fails this page shows up and I see everything, including the text "Reason for the failure: ##error##", but no reason is provided.

[Pablo]

Maybe you did not upload the page?
or maybe your browser displays the old page from cache?