Major Problems with Preview

[Account-Ability]

I have updated to the latest version (20.2.2 Jun 27 2025). When I go to preview it says generating but only locks up (WYSIWYG not responding.) I uninstalled and reinstalled. I cleaned all temp files and cache. It will on rare occasion actually properly preview but now not at all.

I tried on various projects. Same result. I even just opened the app and just hit preview on a blank index page. Still locks up (not responding).

Any suggestions ? By the way, It started this issue with previous 20.X.X updates as well.

Please advise ?

Thanks,
Max

[Pablo]

There are no known issues with preview, this functionality has not changed recently.
It may be a browser configuration issue.
https://www.wysiwygwebbuilder.com/preview.html

If you need further assistance then please provide a demo project and describe the exact steps to reproduce this behvaior.

For details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134

[Account-Ability]

Thank you for responding.

Is there a way I can send a screenshot. I created a .png which shows my problem chronologically. I did pretty extensive troubleshooting and don't have any new ideas. I have been using WYSIWYG for many years. I am sure the issue is on my end but just can't determine the cause of the problem. I tried with "Chrome" my default, also used MS Edge and Mozilla Safari. Same outcome.

Strangely, I can publish to "Local Publish" folder and click on index.html and it comes up just fine in the browser.

Thanks again for the help.

[alan_sh]

Check your preview folder (Options, Settings, Files & Folders). Do you have write access to that area?

Alan

[Pablo]

Is there a way I can send a screenshot.

1. upload the image to your website or another a public server
2. Include the link in your post