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Re: WWB15 not opening
Posted: Wed Jul 29, 2020 11:53 am
by Pablo
Uninstall via the control panel should remove all settings. But this may be blocked by your firewall or virusscanner.
You can also do this manually by removing this registry key:
HKEY_CURRENT_USER\Software\Pablo Software Solutions\WYSIWYG Web Builder 15
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 12:08 pm
by Fender
I have a question by uninstalling with revo pro did you do a deep search?
Revo Uninstaller -User's Guide7
Advanced-includes the Moderate mode and performs a deep and thorough scan to find all of the application's leftoverinformation in the Registry and on the hard drive. This is the slowest mode
This way you have to select everything (registery entries) then click delete
after that you can choose to select remaining files and maps on your pc
when you use this method you don't have to mesh with the registery yourself
succes
Fender
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 12:36 pm
by Idler
Pablo wrote: ↑Wed Jul 29, 2020 11:53 am
Uninstall via the control panel should remove all settings. But this may be blocked by your firewall or virusscanner.
You can also do this manually by removing this registry key:
HKEY_CURRENT_USER\Software\Pablo Software Solutions\WYSIWYG Web Builder 15
I have done this manually by removing this registry key:
HKEY_CURRENT_USER\Software\Pablo Software Solutions\WYSIWYG Web Builder 15
Now what should I do?
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 12:42 pm
by Fender
Install again!
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 12:51 pm
by Idler
Fender wrote: ↑Wed Jul 29, 2020 12:08 pm
I have a question by uninstalling with revo pro did you do a deep search?
Revo Uninstaller -User's Guide7
Advanced-includes the Moderate mode and performs a deep and thorough scan to find all of the application's leftoverinformation in the Registry and on the hard drive. This is the slowest mode
This way you have to select everything (registery entries) then click delete
after that you can choose to select remaining files and maps on your pc
when you use this method you don't have to mesh with the registery yourself
succes
Fender
I did do this before and removed everything (or so I thought). I have now done as Pablo suggested and made a manual removal from HKEY_CURRENT_USER. Not sure what I do next though. I now have a laptop without WWB installed but not sure the way forward. Any advice very much appreciated.
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 12:57 pm
by Pablo
AFTER removing the key, you need to reinstall the software.
Step 1
Uninstall WWB15
Step 2
Remove the registry key
Step 3
Reboot your computer
Step 4
Reinstall WWB15
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 1:08 pm
by Idler
Pablo wrote: ↑Wed Jul 29, 2020 12:57 pm
AFTER removing the key, you need to reinstall the software.
Step 1
Uninstall WWB15
Step 2
Remove the registry key
Step 3
Reboot your computer
Step 4
Reinstall WWB15
SUCCESS!!!
Thank you so much Pablo, Fender, BaconFries, SamT, zinc, alan_sh, bkjohns, and WWBman for your time and support helping me with this and I am sorry that I am so rubbish at the technical side of things. I am so very grateful to you all. For the record, the thing that made the difference was when I removed the registry key as suggested by Pablo.
Best wishes from a very happy Idler
Re: WWB15 not opening
Posted: Wed Jul 29, 2020 1:13 pm
by zinc
Well done!!!!!!
Re: *** SOLVED *** WWB15 not opening
Posted: Wed Jul 29, 2020 5:11 pm
by BaconFries
