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Website fails to publish
Posted: Thu Apr 24, 2025 8:43 am
by Joel
Hi,
I really don't understand why it fails to publish, especially I have another website with the same hosting and there are no problems.
I turned off the firewall as well, still no success.
Attaching screen shots of the unsuccessful attempts which, btw, I published from the second website with NO problems
https://baretouch.au/page2.html
Please help
Re: Website fails to publish
Posted: Thu Apr 24, 2025 9:27 am
by alan_sh
Joel,
You need to provide more information.
To start with, how about the publish log? That might give us (and you) a clue.
Just saying 'fails to publish' isn't really enough information.
Alan
Re: Website fails to publish
Posted: Thu Apr 24, 2025 9:30 am
by AliGW
And the screenshots are too small to read.
Re: Website fails to publish
Posted: Thu Apr 24, 2025 10:53 am
by BaconFries
As already mentioned it would help if you provided the publish log and larger screenshots. With that said and the help of a magnifier I can just about make out that you have invalid names with images examples:
The contain spaces and you have use double png
butterfly logo png.png
butterfly logo png.png
Viva Jewells.png
Please see the following and the associated links to naming conventions etc
https://www.wysiwygwebbuilder.com/publish.html
Re: Website fails to publish
Posted: Thu Apr 24, 2025 11:20 am
by Joel
Re: Website fails to publish
Posted: Thu Apr 24, 2025 11:22 am
by Joel
Also, this site can't be reached
https://vivajewels.au/
Re: Website fails to publish
Posted: Thu Apr 24, 2025 11:43 am
by Pablo
Are you sure the host name is correct?
Are you sure 'standard FTP' is correct? Most webhosts require secure SFTP.
Can you connect with the same settings using another FTP tool (like FileZilla)?
Re: Website fails to publish
Posted: Thu Apr 24, 2025 5:18 pm
by Joel
Thank you, Pablo.
Managed to publish with FTP with TLS/SSL (AUTH TLS - Explicit)