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Serial Number is Invalid

Posted: Mon May 05, 2025 6:30 pm
by Razorhelmi
Hello,
I bought version 14 back then, which I've now reinstalled. (Okay, it's a very old version, but you should always be able to register it, right?) I just can't register/activate it. I get the following error message:
The specified serial number is invalid, please....
Do serial numbers only have a short lifespan? (I wanted to register it with the installed version 14)
(Version 20, which I installed for testing, doesn't work either)
On the homepage, however, the old serial number is accepted for an upgrade.
Or am I doing something wrong with the login/registration? (The activation server is working/shows as active)

Thanks for your help

Helmut

Re: Serial Number is Invalid

Posted: Mon May 05, 2025 6:41 pm
by BaconFries
First note WWB14 is no longer supported. One possible reason that you cannot use your serial for WWB14 is that you have surpassed the allowed use 3 times. You can use the following to ask for your serial again. Also note you cannot use your license for WWB14 to activate WWB20 to do so your are required to purchase a New licence for it.
https://www.wysiwygwebbuilder.com/serial.html

Re: Serial Number is Invalid

Posted: Mon May 05, 2025 6:52 pm
by Razorhelmi
Thanks for answer..
Maybe i have activated it 3 times, dont remember. ; )
Where can I find the option to reset it? Or does someone else have to do it?

Re: Serial Number is Invalid

Posted: Mon May 05, 2025 7:41 pm
by Pablo
For questions about your license please use the contact form:
https://www.wysiwygwebbuilder.com/contact.html