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Major Problems with Preview
Posted: Fri Jun 27, 2025 8:36 pm
by Account-Ability
I have updated to the latest version (20.2.2 Jun 27 2025). When I go to preview it says generating but only locks up (WYSIWYG not responding.) I uninstalled and reinstalled. I cleaned all temp files and cache. It will on rare occasion actually properly preview but now not at all.
I tried on various projects. Same result. I even just opened the app and just hit preview on a blank index page. Still locks up (not responding).
Any suggestions ? By the way, It started this issue with previous 20.X.X updates as well.
Please advise ?
Thanks,
Max
Re: Major Problems with Preview
Posted: Sat Jun 28, 2025 5:53 am
by Pablo
There are no known issues with preview, this functionality has not changed recently.
It may be a browser configuration issue.
https://www.wysiwygwebbuilder.com/preview.html
If you need further assistance then please provide a demo project and describe the exact steps to reproduce this behvaior.
For details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134
Re: Major Problems with Preview
Posted: Sat Jun 28, 2025 7:40 am
by Account-Ability
Thank you for responding.
Is there a way I can send a screenshot. I created a .png which shows my problem chronologically. I did pretty extensive troubleshooting and don't have any new ideas. I have been using WYSIWYG for many years. I am sure the issue is on my end but just can't determine the cause of the problem. I tried with "Chrome" my default, also used MS Edge and Mozilla Safari. Same outcome.
Strangely, I can publish to "Local Publish" folder and click on index.html and it comes up just fine in the browser.
Thanks again for the help.
Re: Major Problems with Preview
Posted: Sat Jun 28, 2025 8:42 am
by alan_sh
Check your preview folder (Options, Settings, Files & Folders). Do you have write access to that area?
Alan
Re: Major Problems with Preview
Posted: Sat Jun 28, 2025 9:16 am
by Pablo
Is there a way I can send a screenshot.
1. upload the image to your website or another a public server
2. Include the link in your post