Page 1 of 1
Mobile device does not open website
Posted: Sun Jan 27, 2019 8:47 pm
by rscherago@gmail.com
I have created a website for a concert band; I'm very pleased with the look on a PC and tablet, but the mobile version won't open; I'm given the choice on the phone of selecting "web" and that will open the site, but it doesn't look right.
The website is
https://kingsparkband.org/
I believe I have created the site correctly, using a responsive menu. Can somebody tell me what's wrong? Do you need more information?
Thank you.
Re: Mobile device does not open website
Posted: Sun Jan 27, 2019 9:14 pm
by Pablo
Where does this 'mobile/web' selection come from? Did you implement this yourself?
Or maybe this is a feature of the webhost?
Re: Mobile device does not open website
Posted: Mon Jan 28, 2019 5:54 am
by rscherago@gmail.com
Perhaps I should have been clearer. I have three breakpoints; 320, 768, and Default. 768 works fine on my iPad, and default looks fine on my two PCs. But when I open the webpage on my mobile phone, I get a screen with "Blank Title" and Version Mobile | Web, with Mobile selected. If I choose web, the pages look great. How do I get the website to appear on the phone automatically? What am I missing here?
Re: Mobile device does not open website
Posted: Mon Jan 28, 2019 6:49 am
by Pablo
Yes, I understand but that's why I asked you: Where does this 'mobile/web' selection come from? Did you implement this yourself?
This choice is not added by WYSIWYG Web Builder. So maybe your web host adds this? In that case you will need to disable this on the server.
Re: Mobile device does not open website
Posted: Mon Jan 28, 2019 3:25 pm
by rscherago@gmail.com
When I open the website on a mobile phone this is the screen that I get:
https://kingsparkband.org/error.html - I must be doing something wrong, but I don't know what.
Re: Mobile device does not open website
Posted: Mon Jan 28, 2019 3:36 pm
by BaconFries
This is what I see on my Mobile/Cell phone. Maybe you are seeing a cached version of a old site on your mobile as on viewing its source it looks like this page was previously made with W**dP**ss
Re: Mobile device does not open website
Posted: Mon Jan 28, 2019 3:55 pm
by Pablo
If you did not create this error screen yourself, then it must be a 'feature' of the server.
In that case, please contact the web host and ask them to disable it.
Re: Mobile device does not open website
Posted: Tue Jan 29, 2019 5:37 am
by rscherago@gmail.com
I had set up a Word press page a long time ago and forgotten about it. The files were still on the server. I deleted them all and the website now works on the mobile phone. Thank you thank you thank you thank you thank you! What a fantastic program! And great support. Thank you again.