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How to delete a script?

Posted: Wed Feb 06, 2019 12:11 pm
by luishmpaulo
Hi again!


Some time ago I added a script (Whatshelp.io) to a client site between head tags. Now the client asked to delete, but the script does not appear in the edit areas, where I could delete it, but only above, between the lines 59-74. How do I delete it?

Re: How to delete a script?

Posted: Wed Feb 06, 2019 12:19 pm
by BaconFries
You delete the same way you added!! You have either used Page HTML between <head></head>tags* or used a HTML Object.

Re: How to delete a script?

Posted: Wed Feb 06, 2019 12:32 pm
by luishmpaulo
The script should appear on that (Page - HTML - between <head></head>tags) where I inserted it, but it does not appear!!!

I just got to see that it's still on the site with a Ctrl F on Page HTML ... And, of course, when a see the site on the web.

There is no script in start page, between heads, inside body...
The only scritp that I can see is the GoogleAnalytics.

And in the Object Manager there is no HTML object.

Re: How to delete a script?

Posted: Wed Feb 06, 2019 12:50 pm
by BaconFries
Then please also check the Site HTML as it is possible that you used this rather than what has been already suggested. Note if you can always provide a url so we can view and try to help you.

Re: How to delete a script?

Posted: Wed Feb 06, 2019 1:01 pm
by luishmpaulo
YES!! I did that just seconds before You anwer and then i could see and delete the scrpt!

Thank You!!