Page 1 of 1
Just purchased a template from WB but it doesn't work
Posted: Sat Dec 21, 2019 9:58 pm
by bry
I just purchased Pet Rescue for $20 and it says: The 'WBWD TOP SCROLL' extension [index: TopScroll] could not be loaded. Please install all missing extensions before you continue. I am using version 15.
I do not find that extension. So how do I use the template?
thanks
Re: Just purchased a template from WB but it doesn't work
Posted: Sat Dec 21, 2019 10:12 pm
by crispy68
@bry,
please contact me. As stated in the help and on the template page, it is available thru my website.
Re: Just purchased a template from WB but it doesn't work
Posted: Sat Dec 21, 2019 10:26 pm
by bry
Thanks Crispy. I have ordered it.
Re: Just purchased a template from WB but it doesn't work
Posted: Sun Dec 22, 2019 1:50 am
by bry
I got the extension but how do I open the template and see what I saw in the demo?? There is no folder so I don't see how it could work. There is only the petrescue.wtp file. Is that is??
I thought it would look like
https://www.webbuildertemplates.com/tem ... index.html and I could swap out the images.
Thanks
Re: Just purchased a template from WB but it doesn't work
Posted: Sun Dec 22, 2019 1:58 am
by crispy68
Yes. Please contact me privately about the template for quicker service. Yes, the template is in .wtp format. Please check your email for instructions.
Re: Just purchased a template from WB but it doesn't work
Posted: Sun Dec 22, 2019 2:07 am
by bry
Thanks, I just emailed you.
Re: Just purchased a template from WB but it doesn't work
Posted: Sat Jan 04, 2020 1:45 pm
by mrshah
Hi guys
I've installed the wtp file in the file install from new
But the template doesn't appear?
I've followed instructions.
Please advise.
Re: Just purchased a template from WB but it doesn't work
Posted: Sat Jan 04, 2020 1:51 pm
by Pablo
Is this related to the same template?
Re: Just purchased a template from WB but it doesn't work
Posted: Sat Jan 04, 2020 2:51 pm
by mrshah
Re: Just purchased a template from WB but it doesn't work
Posted: Sat Jan 04, 2020 3:40 pm
by BaconFries
This is unrelated to the original poster. Please read the following topic and any urls within it.
https://www.wysiwygwebbuilder.com/forum ... 10&t=76719
Re: Just purchased a template from WB but it doesn't work
Posted: Wed Jan 29, 2020 1:26 am
by bry
I just realized I forgot to praise this designer for incredible follow through above and beyond any expectations!!!
bry