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error installing 15.2.2

Posted: Fri Jan 03, 2020 8:39 pm
by queenidog
I unpacked the download for x64 Windows 10, tried to install but it fails at same spot every time.

I stopped processes related to WYSIWYG (there were two), rebooted, tried a few more times, even unzipped the files again. If I skip the file, it just fails on the next one. They are png files that won't copy

I have a screen print of the error, but don't see a way here to upload it.

Re: error installing 15.2.2

Posted: Fri Jan 03, 2020 9:28 pm
by Pablo
This is most likely related to permissions.
Please make sure that your firewall, virus scanner of ransomware protection does not prevent access to the install folder.