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problem with new update
Posted: Sat Jan 18, 2020 10:29 am
by Rass
Dear Pablo after upadating to 15.2.3, WB doesn't open any project already created with 15.2.2 version. My OS is the latest Windows.
Re: problem with new update
Posted: Sat Jan 18, 2020 11:27 am
by Pablo
Version 15.2.3 is just a minor update compared to 15.2.2, there were no changes to the file format.
If there an error?
Can you please be more specific?
Do you have an example project?
Re: problem with new update
Posted: Sat Jan 18, 2020 11:42 am
by Rass
Thanks Pablo, yes, there is an error saying: "JUSTIFIEDGALLERY" could not be loaded. I have already reinstalled the referred extension. Then, there is another message: "Make sure you install the same application or newer as the one used to create the project
Re: problem with new update
Posted: Sat Jan 18, 2020 11:50 am
by Rass
Where should I send you an example of the project?
Re: problem with new update
Posted: Sat Jan 18, 2020 11:54 am
by bkjohns
Download the correct version? (64bit or 32bit)
Re: problem with new update
Posted: Sat Jan 18, 2020 11:57 am
by Rass
Tnanks for your kind answer, I have tried both versions
Re: problem with new update
Posted: Sat Jan 18, 2020 12:08 pm
by jerryco
Of the application or of the extension?
Re: problem with new update
Posted: Sat Jan 18, 2020 12:21 pm
by Pablo
This error indicates that you did not install the 'justified gallery' extension. it's unrelated to the update.
Maybe you have installed the 64bit version but did not update the extension to 64 bit?
Re: problem with new update
Posted: Sat Jan 18, 2020 12:58 pm
by Rass
Sending you the created project
Re: problem with new update
Posted: Sat Jan 18, 2020 7:56 pm
by bkjohns
Are you opening the project from within WebBuilder, or double clicking a web builder file?