www.wysiwygwebbuilder.com

Hello ,
I made a website : www.amata.es but I received a complaint that some people couldn´t open it because it doesn´t have a secure connection.
So I purchased a SSL certificate and succesfully installed it on my server , however the website still isn´t secure.
When I made an htacces file forcing redirect through https, the website doesn´t show and I just get a blank screen.

I mailed my hosting server and they send me this mail:

Buenos días,

Confirmarle que, el certificado SSL ya está activo y funcionando, no obstante, si forzamos el acceso vía HTTPS la web deja de ser visible:

https://amata.es/

Deberá revisar la programación de su página web y confirmar que es compatible con SSL, seguramente de forma interna todas las URL estén forzadas vía HTTP, por ello no se está mostrando.

Si usted no realizó la web, recomendamos contactar con el diseñador o programador de la misma, de este modo sabrá qué cambiar exactamente y dejarla lista para el SSL.

Basicly it says that the certificate is active and working and that I should review the programming of the website to see if it is compatible with ssl.
and that most likely the urls are internaly forced to http.

I am a beginner in website creating and understand basic functions but I have no Idea what to do now, can you help?

Hello Amata,

Rest assured that WB will work with secured sites. All your links are relative meaning it doesnt matter whether you are using a secured site or not. The problem most likely lies with the code in your .htaccess file that redirects all http: to https. This file resides on your server and sometimes it is initially hidden by the host.

What this basically means is if someone were to type:

http://www.amata.es

the code in the .htaccess file should redirect it to:

https://www.amata.es

I would have your host check to see if the redirect code is correct especially if you are not familiar with it. Dont let your host convince you that the WB code is the issue as hosts usually like to blame the software. My own sites are secured and I had zero issues with WB.

Hi Anita,
Just a courtesy post to advise you that I've deleted the duplicate of this post that was previously in the tops and tricks section of the forum.

Forum Moderator

crispy68 wrote: ↑Wed Apr 29, 2020 1:47 am

I would have your host check to see if the redirect code is correct especially if you are not familiar with it. Dont let your host convince you that the WB code is the issue as hosts usually like to blame the software. My own sites are secured and I had zero issues with WB.

I already changed the .htacces file and when I do the forced redirect to hhtps in this file the same thing happens as when you click on the link in my first post, the page just goes blank.

that´s why I am a bit at a loss as to what is the problem, what steps do I need to follow in WB to assure compatebility with SSL certificate.

ColinM wrote: ↑Wed Apr 29, 2020 4:22 am Hi Anita,
Just a courtesy post to advise you that I've deleted the duplicate of this post that was previously in the tops and tricks section of the forum.

Forum Moderator

It´s Amata(the name of my organization, My name is Ronnie) not Anita, hahahaha
Thank you, yes I´m new to the Forum and didn´t realize the topic I was postig in wasn´t the right one, so I reposted it here. Sorry for the inconvenience!

that´s why I am a bit at a loss as to what is the problem, what steps do I need to follow in WB to assure compatebility with SSL certificate.

The pages created with WWB are the same for http and https
So, you do not need to do anything in WWB. This is a server related issue.

Pablo wrote: ↑Wed Apr 29, 2020 11:26 am

that´s why I am a bit at a loss as to what is the problem, what steps do I need to follow in WB to assure compatebility with SSL certificate.

The pages created with WWB are the same for http and https
So, you do not need to do anything in WWB. This is a server related issue.

Thank You for the information I´ll contact the hosting service!
Very helpfull your comments!!!

Amata wrote: ↑Wed Apr 29, 2020 10:55 am

ColinM wrote: ↑Wed Apr 29, 2020 4:22 am Hi Anita,
Just a courtesy post to advise you that I've deleted the duplicate of this post that was previously in the tops and tricks section of the forum.

Forum Moderator

It´s Amata(the name of my organization, My name is Ronnie) not Anita, hahahaha
Thank you, yes I´m new to the Forum and didn´t realize the topic I was postig in wasn´t the right one, so I reposted it here. Sorry for the inconvenience!

Ha Ha, sorry for the name typo Amata - and no probs on the duplicate post - as you said you are new to the forum.

Problem is solved!!!! thank you so much for your feedback, it stopped me from hitting myself for not finding the awnser!!
I I recontacted my host-provider and they finally set a tecnician to work and sorted the (as you said) hosting related problem with the certificate!

just another question I just ran into:

Previously I was working with WWB12 and when editing the events for a certain item you could selct multiple events and copy and paste them all together just by draggung a square and selecting with your mouse as you would in a file explorer window.

Now that I´ve switched to WWB 15 this doesn´t seem to be posible anymore, now I have to copy and paste them one by one, Am I missing the new option how to do that? This function was actually quite handy for me!

Thanks again fo the excelent customer service and quick replies! very rare these days!!
Very happy with your program!

I was not aware of this feature. It is not functionality that was created for specifically for WWB, but it looks like it's no longer supported by programming framework.