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Web Builder 64-bit installation problem

Posted: Thu Aug 20, 2020 2:33 am
by MichaelLloyd
When updating Web Builder 64-bit version for the past 3 or 4 updates (I have been updating the program by putting the WebBuilder.exe file into the application directory), I have been getting the following error message:

[my data directory]/WYSIWYG Web Builder\system\wwbeditor\images\bold.png
An error occurred while trying to rename a file in the
destination direcotry:
MoveFile failed; code 5.
Access is denied.

Today I tried removing and reinstalling the application with the same result. Also I deleted the ..\system\cms\wwbeditor\ directory with the same result.

FYI: I am using a custom location for the ..\system\ directory, specified in the application settings.

Please help!!!

Thank you!

Re: Web Builder 64-bit installation problem

Posted: Thu Aug 20, 2020 6:02 am
by Pablo
This is most likely an issues related to your firewall or folder/file permissions.