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*** SOLVED *** wwb 16
Posted: Mon Sep 28, 2020 1:22 pm
by davehappen
computer has just had a massive upgrade to build 20221 and now wwb 16 is acting up, what ever i try to do just shuts down, if i try ww15 i cant save or change anything, any ideas??????
Re: wwb 16
Posted: Mon Sep 28, 2020 1:33 pm
by jerryco
Is ransomware protection active?
Re: wwb 16
Posted: Mon Sep 28, 2020 1:49 pm
by Pablo
This is most likely an issue related to your firewall or virusscanner.
If you can't save then it may also be related to Windows ransomware protection.
Re: wwb 16
Posted: Mon Sep 28, 2020 1:54 pm
by davehappen
i have 3 sites one is working perfectly but the other 2 are the problem
Re: wwb 16
Posted: Mon Sep 28, 2020 2:27 pm
by Pablo
Did you check the permission?
Did you check your firewall / virusscanner?
Did you check ransomware protection?
Re: wwb 16
Posted: Mon Sep 28, 2020 2:36 pm
by davehappen
every thing is allowed, so i'm going to uninstall and re install see if that does anything
Re: wwb 16
Posted: Mon Sep 28, 2020 8:19 pm
by Bluesman
Also have 20221.1000 and WWB 16 works good. No issues when upgraded. I does only use Windows Defender. No issues since Windows 10 was released.
Re: wwb 16
Posted: Tue Sep 29, 2020 2:32 am
by davehappen
Ok, so ive reinstalled win 10, now 19041, ive reinstalled wwb16 and allowed thro the fire wall ransome is turned off. on opening a site i can do changes but as soon as i try to publish the software shuts down???
Client needs updates asap!!!
Re: wwb 16
Posted: Tue Sep 29, 2020 6:19 am
by Pablo
Can you share the project file and describe exactly how to reproduce this problem?
I assume that you have the latest update (16.0.2)?
Related FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=82134
Re: wwb 16
Posted: Tue Sep 29, 2020 6:29 am
by zinc
davehappen wrote: Tue Sep 29, 2020 2:32 am
Ok, so ive reinstalled win 10, now 19041, ive reinstalled wwb16 and allowed thro the fire wall ransome is turned off. on opening a site i can do changes but as soon as i try to publish the software shuts down???
Client needs updates asap!!!
You could use one of the FREE screen recordings to record the event to exactly what happens for the software to shut down.
Use
https://obsproject.com/ which is free.
Re: wwb 16
Posted: Thu Oct 01, 2020 1:13 pm
by davehappen
Hi Pablo, sorry about the delay, family crisis, had to rush off for a couple of days.
here's some screen shots i hope these help
https://drive.google.com/drive/folders/ ... sp=sharing
Re: wwb 16
Posted: Thu Oct 01, 2020 1:15 pm
by Pablo
The link does not work for me. Can you please share the project file in a public location?
Re: wwb 16
Posted: Thu Oct 01, 2020 3:03 pm
by davehappen
Hi pablo try these links
https://drive.google.com/drive/folders/ ... sp=sharing
ill send another one when google has rendered it
Re: wwb 16
Posted: Thu Oct 01, 2020 3:31 pm
by Pablo
Can you share the project file and describe exactly how to reproduce this problem?
Related FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=82134
Re: wwb 16
Posted: Thu Oct 01, 2020 3:47 pm
by davehappen
as in the first file in the folder i sent, when i go to publish the site the program just disappears of the screen
https://drive.google.com/file/d/1rnp70a ... sp=sharing
Re: wwb 16
Posted: Thu Oct 01, 2020 6:08 pm
by Pablo
Thanks for the project, I was now able to reproduce the problem. It was related the Panel menu gradient background (shiny).
The issue has been fixed in the latest build (10/01/2020):
https://www.wysiwygwebbuilder.com/download.html
Re: wwb 16
Posted: Fri Oct 02, 2020 1:15 am
by davehappen
