www.wysiwygwebbuilder.com

Today my website changes won't upload. When I try to publish a page, the WYSIWYG goes through the usual routine and finally says, "Successfully published! END OF PUBLISH Done. But when I check my website, nothing has changed. I've tried this for multiple pages, and each time failure.

I did upload the latest WYSIWYG on Saturday. There was no problem uploading changes each day since then except today. What could be going wrong?

Are you sure you uploaded to the correct folder? Have you tried doing a hard refresh to clear your cache (control + F5)?

crispy68 wrote: Wed Nov 18, 2020 8:10 pm Are you sure you uploaded to the correct folder? Have you tried doing a hard refresh to clear your cache (control + F5)?

Yes & Yes. Thanks for responding. Meanwhile, I've also alerted my webhost Jumpline, and they will check the server, then send me an email.

Voluntarily deleted.

Maybe you have accidentally changed your FTP configuration?
Or maybe there are errors in the log, due to a problem?

Pablo wrote: Wed Nov 18, 2020 8:43 pm Maybe you have accidentally changed your FTP configuration?
Or maybe there are errors in the log, due to a problem?

The FTP configuration appears correct. When I click Test, the report is a successful connection to the server with all information reported to be correct.

I downloaded the latest version of WYSIWYG on Saturday, and did so again just now. Uploading my website was successful every day until today.

WYSIWYG reports the uploads are successful, but no changes are seen when I check my website.

Where to I find errors? In what log? What could be a problem?

If you did not change anything yourself then this is most likely a server related issue.

You can set the log level in the publish settings.

Pablo wrote: Wed Nov 18, 2020 9:43 pm If you did not change anything yourself then this is most likely a server related issue.

You can set the log level in the publish settings.

There do not appear to be any error reports in the log. I would attach an image of the log, but it apparently has to be done through a URL, and obviously I am currently unable to upload it.

You can also use the likes of the following https://imgbb.com/ to upload your image (screenshot) to and provide the generated url. Or simply just copy and paste the error log text to the forum.

BaconFries wrote: Wed Nov 18, 2020 10:48 pm You can also use the likes of the following https://imgbb.com/ to upload your image (screenshot) to and provide the generated url. Or simply just copy and paste the error log text to the forum.

Thanks. Below is a pasting of the full log. It's a much longer version than what initially appeared after the attempted upload. I got it by clicking "Copy publish log to Clipboard".

How does it seem to you?

*** START OF PUBLISH ***
Scanning publish folder...
Found 5 file(s).
Transfering 5 file(s) using FTP with TLS/SSL (AUTH TLS - Explicit)
Connecting to ftp://curtrenz.com (Attempt 1 of 3)
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 18:23. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
AUTH TLS
234 AUTH TLS OK.
PBSZ 0
200 PBSZ=0
PROT P
200 Data protection level set to "private"
USER curtrenz
331 User curtrenz OK. Password required
PASS ****
230 OK. Current restricted directory is /
TYPE I
200 TYPE is now 8-bit binary
SYST
215 UNIX Type: L8
FEAT
211-Extensions supported:
EPRT
IDLE
MDTM
SIZE
MFMT
REST STREAM
MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
MLSD
AUTH TLS
PBSZ
PROT
UTF8
TVFS
ESTA
PASV
EPSV
SPSV
ESTP
211 End.
OPTS UTF8 ON
200 OK, UTF-8 enabled
Status: Current directory is '/'
Status: Setting remote folder to /public_html...
PWD
257 "/" is your current location
CWD /public_html
250 OK. Current directory is /public_html
Creating directory /public_html
Uploading 'CR_1.css' from 'C:\Users\curt\AppData\Local\Temp\~publish\' to '/public_html/'
SecureFtpLog:
PutFile:
DllDate: Jan 31 2018
SecureFtpVersion: 9.5.0.72
UnlockPrefix: PBLVND.CB1072018
Architecture: Little Endian; 64-bit
Language: Visual C++ 2015 / x64
VerboseLogging: 0
Component successfully unlocked using purchased unlock code.
RemoteFilename: /public_html/CR_1.css
LocalFilename: C:\Users\curt\AppData\Local\Temp\~publish\CR_1.css
ProgressMonitoring:
enabled: no
heartbeatMs: 0
sendBufferSize: 65536
--ProgressMonitoring
IdleTimeoutMs: 60000
ReceiveTimeoutMs: 60000
ConnectTimeoutSeconds: 30
soRcvBuf: 4194304
soSndBuf: 262144
uploadFromLocalFile:
localFileSize: 1672
uploadFromDataSource:
initialGreeting: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 18:23. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
restartNext: 0
modeZ: 0
binaryMode: 1
pbsz_protp:
simpleCommand:
sendCommand:
sendingCommand: PROT P
--sendCommand
readCommandResponse:
replyLineQP: 200 Data protection level set to "private"
--readCommandResponse
--simpleCommand
--pbsz_protp
setupDataConnection:
passive transfer mode
setupPassiveDataSocket:
sendCommand:
sendingCommand: PASV
--sendCommand
readCommandResponse:
replyLineQP: 227 Entering Passive Mode (199,204,254,2,125,198)
--readCommandResponse
dataConnect:
hostname: 199.204.254.2
port: 32198
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 0
SO_KEEPALIVE: 0
--socketOptions
dataConnectSuccess: 1
--dataConnect
--setupPassiveDataSocket
--setupDataConnection
sendUploadCommand:
sendCommand:
sendingCommand: STOR /public_html/CR_1.css
--sendCommand
--sendUploadCommand
Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 172 millisec
Failed.
--PutFile
--SecureFtpLog

Successfully uploaded file.
MKD /public_html
550 Can't create directory: File exists
PROT P
200 Data protection level set to "private"
PASV
227 Entering Passive Mode (199,204,254,2,125,198)
STOR /public_html/CR_1.css
552 Disk full - please upload later
Uploading 'favicon.png' from 'C:\Users\curt\AppData\Local\Temp\~publish\' to '/public_html/'
SecureFtpLog:
PutFile:
DllDate: Jan 31 2018
SecureFtpVersion: 9.5.0.72
UnlockPrefix: PBLVND.CB1072018
Architecture: Little Endian; 64-bit
Language: Visual C++ 2015 / x64
VerboseLogging: 0
Component successfully unlocked using purchased unlock code.
RemoteFilename: /public_html/favicon.png
LocalFilename: C:\Users\curt\AppData\Local\Temp\~publish\favicon.png
ProgressMonitoring:
enabled: no
heartbeatMs: 0
sendBufferSize: 65536
--ProgressMonitoring
IdleTimeoutMs: 60000
ReceiveTimeoutMs: 60000
ConnectTimeoutSeconds: 30
soRcvBuf: 4194304
soSndBuf: 262144
uploadFromLocalFile:
localFileSize: 2889
uploadFromDataSource:
initialGreeting: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 18:23. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
restartNext: 0
modeZ: 0
binaryMode: 1
pbsz_protp:
simpleCommand:
sendCommand:
sendingCommand: PROT P
--sendCommand
readCommandResponse:
replyLineQP: 200 Data protection level set to "private"
--readCommandResponse
--simpleCommand
--pbsz_protp
setupDataConnection:
passive transfer mode
setupPassiveDataSocket:
sendCommand:
sendingCommand: PASV
--sendCommand
readCommandResponse:
replyLineQP: 227 Entering Passive Mode (199,204,254,2,136,6)
--readCommandResponse
dataConnect:
hostname: 199.204.254.2
port: 34822
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 0
SO_KEEPALIVE: 0
--socketOptions
dataConnectSuccess: 1
--dataConnect
--setupPassiveDataSocket
--setupDataConnection
sendUploadCommand:
sendCommand:
sendingCommand: STOR /public_html/favicon.png
--sendCommand
--sendUploadCommand
Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 140 millisec
Failed.
--PutFile
--SecureFtpLog

Successfully uploaded file.
PROT P
200 Data protection level set to "private"
PASV
227 Entering Passive Mode (199,204,254,2,136,6)
STOR /public_html/favicon.png
552 Disk full - please upload later
Creating directory /public_html/images
Uploading 'SkyTonight.JPG' from 'C:\Users\curt\AppData\Local\Temp\~publish\images\' to '/public_html/images/'
SecureFtpLog:
PutFile:
DllDate: Jan 31 2018
SecureFtpVersion: 9.5.0.72
UnlockPrefix: PBLVND.CB1072018
Architecture: Little Endian; 64-bit
Language: Visual C++ 2015 / x64
VerboseLogging: 0
Component successfully unlocked using purchased unlock code.
RemoteFilename: /public_html/images/SkyTonight.JPG
LocalFilename: C:\Users\curt\AppData\Local\Temp\~publish\images\SkyTonight.JPG
ProgressMonitoring:
enabled: no
heartbeatMs: 0
sendBufferSize: 65536
--ProgressMonitoring
IdleTimeoutMs: 60000
ReceiveTimeoutMs: 60000
ConnectTimeoutSeconds: 30
soRcvBuf: 4194304
soSndBuf: 262144
uploadFromLocalFile:
localFileSize: 318172
uploadFromDataSource:
initialGreeting: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 18:23. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
restartNext: 0
modeZ: 0
binaryMode: 1
pbsz_protp:
simpleCommand:
sendCommand:
sendingCommand: PROT P
--sendCommand
readCommandResponse:
replyLineQP: 200 Data protection level set to "private"
--readCommandResponse
--simpleCommand
--pbsz_protp
setupDataConnection:
passive transfer mode
setupPassiveDataSocket:
sendCommand:
sendingCommand: PASV
--sendCommand
readCommandResponse:
replyLineQP: 227 Entering Passive Mode (199,204,254,2,172,121)
--readCommandResponse
dataConnect:
hostname: 199.204.254.2
port: 44153
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 0
SO_KEEPALIVE: 0
--socketOptions
dataConnectSuccess: 1
--dataConnect
--setupPassiveDataSocket
--setupDataConnection
sendUploadCommand:
sendCommand:
sendingCommand: STOR /public_html/images/SkyTonight.JPG
--sendCommand
--sendUploadCommand
Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 172 millisec
Failed.
--PutFile
--SecureFtpLog

Successfully uploaded file.
MKD /public_html/images
550 Can't create directory: File exists
PROT P
200 Data protection level set to "private"
PASV
227 Entering Passive Mode (199,204,254,2,172,121)
STOR /public_html/images/SkyTonight.JPG
552 Disk full - please upload later
Uploading 'skytonight.css' from 'C:\Users\curt\AppData\Local\Temp\~publish\' to '/public_html/'
SecureFtpLog:
PutFile:
DllDate: Jan 31 2018
SecureFtpVersion: 9.5.0.72
UnlockPrefix: PBLVND.CB1072018
Architecture: Little Endian; 64-bit
Language: Visual C++ 2015 / x64
VerboseLogging: 0
Component successfully unlocked using purchased unlock code.
RemoteFilename: /public_html/skytonight.css
LocalFilename: C:\Users\curt\AppData\Local\Temp\~publish\skytonight.css
ProgressMonitoring:
enabled: no
heartbeatMs: 0
sendBufferSize: 65536
--ProgressMonitoring
IdleTimeoutMs: 60000
ReceiveTimeoutMs: 60000
ConnectTimeoutSeconds: 30
soRcvBuf: 4194304
soSndBuf: 262144
uploadFromLocalFile:
localFileSize: 670
uploadFromDataSource:
initialGreeting: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 18:23. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
restartNext: 0
modeZ: 0
binaryMode: 1
pbsz_protp:
simpleCommand:
sendCommand:
sendingCommand: PROT P
--sendCommand
readCommandResponse:
replyLineQP: 200 Data protection level set to "private"
--readCommandResponse
--simpleCommand
--pbsz_protp
setupDataConnection:
passive transfer mode
setupPassiveDataSocket:
sendCommand:
sendingCommand: PASV
--sendCommand
readCommandResponse:
replyLineQP: 227 Entering Passive Mode (199,204,254,2,130,148)
--readCommandResponse
dataConnect:
hostname: 199.204.254.2
port: 33428
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 0
SO_KEEPALIVE: 0
--socketOptions
dataConnectSuccess: 1
--dataConnect
--setupPassiveDataSocket
--setupDataConnection
sendUploadCommand:
sendCommand:
sendingCommand: STOR /public_html/skytonight.css
--sendCommand
--sendUploadCommand
Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 156 millisec
Failed.
--PutFile
--SecureFtpLog

Successfully uploaded file.
PROT P
200 Data protection level set to "private"
PASV
227 Entering Passive Mode (199,204,254,2,130,148)
STOR /public_html/skytonight.css
552 Disk full - please upload later
Uploading 'skytonight.html' from 'C:\Users\curt\AppData\Local\Temp\~publish\' to '/public_html/'
SecureFtpLog:
PutFile:
DllDate: Jan 31 2018
SecureFtpVersion: 9.5.0.72
UnlockPrefix: PBLVND.CB1072018
Architecture: Little Endian; 64-bit
Language: Visual C++ 2015 / x64
VerboseLogging: 0
Component successfully unlocked using purchased unlock code.
RemoteFilename: /public_html/skytonight.html
LocalFilename: C:\Users\curt\AppData\Local\Temp\~publish\skytonight.html
ProgressMonitoring:
enabled: no
heartbeatMs: 0
sendBufferSize: 65536
--ProgressMonitoring
IdleTimeoutMs: 60000
ReceiveTimeoutMs: 60000
ConnectTimeoutSeconds: 30
soRcvBuf: 4194304
soSndBuf: 262144
uploadFromLocalFile:
localFileSize: 767
uploadFromDataSource:
initialGreeting: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 18:23. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
restartNext: 0
modeZ: 0
binaryMode: 1
pbsz_protp:
simpleCommand:
sendCommand:
sendingCommand: PROT P
--sendCommand
readCommandResponse:
replyLineQP: 200 Data protection level set to "private"
--readCommandResponse
--simpleCommand
--pbsz_protp
setupDataConnection:
passive transfer mode
setupPassiveDataSocket:
sendCommand:
sendingCommand: PASV
--sendCommand
readCommandResponse:
replyLineQP: 227 Entering Passive Mode (199,204,254,2,176,218)
--readCommandResponse
dataConnect:
hostname: 199.204.254.2
port: 45274
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 0
SO_KEEPALIVE: 0
--socketOptions
dataConnectSuccess: 1
--dataConnect
--setupPassiveDataSocket
--setupDataConnection
sendUploadCommand:
sendCommand:
sendingCommand: STOR /public_html/skytonight.html
--sendCommand
--sendUploadCommand
Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 172 millisec
Failed.
--PutFile
--SecureFtpLog

Successfully uploaded file.
PROT P
200 Data protection level set to "private"
PASV
227 Entering Passive Mode (199,204,254,2,176,218)
STOR /public_html/skytonight.html
552 Disk full - please upload later
QUIT
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.
Publish done!
Removing temporary files...
Successfully published!
*** END OF PUBLISH ***

I don't know anything about who your web host is, and how much memory is allocated for your use, but I do see several entries in your log, such as the following:

Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 172 millisec

MGD4me wrote: Wed Nov 18, 2020 11:56 pm I don't know anything about who your web host is, and how much memory is allocated for your use, but I do see several entries in your log, such as the following:

Reading intermediate response for upload...
readCommandResponse:
replyLineQP: 552 Disk full - please upload later
--readCommandResponse
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 172 millisec

Thanks. That log was from a test upload of one thinly populated webpage. Usually I upload much more with no problems.

I've been in contact a couple of times today with my webhost Jumpline. The latest is that they are still working on it and will get back to me.

I suspect Pablo is right that the problem is with the webhost server.

This also happened to me sometime ago the problem was that I was running tests for my website and uploaded and deleted my directory too many times. So therefor there comes a restriction for a day or time and then it gets back to normal again. Don't worry it will be fine after some server management and time.

Pablo wrote: Wed Nov 18, 2020 9:43 pm If you did not change anything yourself then this is most likely a server related issue.

You can set the log level in the publish settings.

My website is uploading today despite not doing so yesterday.

This morning I received an email from my webhost Jumpline, which is pasted down below.

Pablo, is there a way for me to get WYSIWYG to overwrite same-named files, ideally by default? If not, could you please amend the program to allow this? I'd rather not attempt to alter your program myself.

Jumpline email to me:

Hello Curt,

I have made sure there is enough space on the server and your account. Upon checking the ftp logs, I could see that 'File exists' error. Please find the snippet below. Further checking, I found that the wysiwyg web builder you are using does not overwrite existing files/folder dby default, hence you are facing the issue.

------
Nov 19 01:07:35 cpanel09 pure-ftpd: (curtrenz@162.204.56.204) [ERROR] Can't create directory: File exists
------

You can refer this article and try change settings for wysiwyg web builder inorder to overwrite files.
---
https://www.wysiwygwebbuilder.com/forum ... hp?t=82745
---

If the issue persists, I would suggest
1) publish the website in local folder and
2) then use another FTP client like Filezilla inorder to upload the locally published folder to the server.


We value your relationship with us and are glad to assist you with your queries.
If you have any questions or need any assistance from our end, feel free to let us know. Have an awesome day!

Thank you,
Rajil
Jumpline

The information from your host is not correct.
WYSIWYG Web Builder does overwrite files with same name. You do not need to configure anything for this.

If the issue persists, I would suggest
1) publish the website in local folder and
2) then use another FTP client like Filezilla inorder to upload the locally published folder to the server.

Did you try this to see it's effect?

Are you sure your directory has the proper permissions 775 or 777?
Check it and also try to do one test from my personal view which I used to do when I faced this kind of smiler problem and that is try to upload another project different .wbs project or a template into your webhost directory. In my case I had a problem with my website where because of a small script it stopped me to from uploading the whole site on the other hand I could upload other websites project files properly.

So try to check everything in the site including the scrips and corrupt codes.