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*** SOLVED *** Saving and publishing error.

Posted: Tue Jan 12, 2021 2:55 pm
by SteffJay
There seems to be an error since i updated WYSIWYG to v16.1.1 x64.
When i save to disk, it takes forever to publish it. When i try to publish to the website i receive this error: Access denied because the application does not have enough permissions, or another application has the file open and locked .
Any ideas anybody??

Re: Saving and publishing error.

Posted: Tue Jan 12, 2021 3:20 pm
by Pablo
I do not think this has anything to do with the update otherwise other users would have the same problem.

This is most likely related to:
- file or folder permissions
- your firewall
- your virus scanner
- ransomware protection

Your firewall/virusscanner may see the update as a different application therefor block access to the file/folder.

Re: Saving and publishing error.

Posted: Wed Jan 13, 2021 5:05 pm
by SteffJay
Pablo wrote: Tue Jan 12, 2021 3:20 pm I do not think this has anything to do with the update otherwise other users would have the same problem.

This is most likely related to:
- file or folder permissions
- your firewall
- your virus scanner
- ransomware protection

Your firewall/virus scanner may see the update as a different application therefor block access to the file/folder.
Hi Pablo. Many thanks for your reply and advice.

I checked all of the possibilities without any success. I did however do a cyclic redundancy check and found that that was causing the error. All sorted now.

Re: Saving and publishing error.

Posted: Wed Jan 13, 2021 6:19 pm
by Pablo
Thanks for clearing that up!