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Auto Exit
Posted: Wed May 05, 2021 5:26 am
by gktan
When I am using the task bar at the top or right clicking to made changes, it automatically shuts down. This is very frustrating as the unsaved works will be lost.
Re: Auto Exit
Posted: Wed May 05, 2021 5:54 am
by Pablo
Which 'taskbar' as you referring to?
Can you please more specific?
Re: Auto Exit
Posted: Wed May 05, 2021 6:02 am
by gktan
I wanted to change the font size. After I picked the font size, it shuts down. It also happens with other functions on the taskbar or on the right click drop box functions. I am using version 15.
Re: Auto Exit
Posted: Wed May 05, 2021 7:26 am
by Pablo
There are no known issues with this functionality.
Has it previously worked? What did you change before this started to happen?
Do you have the same problem with a new project?
Re: Auto Exit
Posted: Wed May 05, 2021 10:23 am
by gktan
Previously worked. I don't think I changed anything. It has this problem in all projects.
Re: Auto Exit
Posted: Wed May 05, 2021 11:01 am
by alan_sh
Uninstall and re-install WWB. It sounds like you have a corrupt DLL somewhere.
Alan
Re: Auto Exit
Posted: Wed May 05, 2021 11:19 am
by Pablo
Version 15 has not been updated for several months so it works the same as previously.
Maybe your firewall blocks the application? Or another application is causing a conflict?