www.wysiwygwebbuilder.com

I frequently get calls from customers concerned that they received a PayPal confirmation of their order, but not from me. How can I automate a thankyou for purchase email to each customer?

Maybe give us some details about how you're serving your customers now?

Side note: if it's not too much traffic maybe they value a 'real' response?

My wife handles all shipping, I just make the product. There is not enough hours in the day to individually respond to every sale and nowadays everyone expects a response seconds later, not next day on all orders taken after work hours. These sales responses must be automated as they follow seconds after purchase, especially eBay and PayPal. I just need to know if its possible from within either PayPal or website.

Can't say if it is still relevant or not as it is rather dated read reply from skier.
https://www.paypal-community.com/t5/How ... y/m-p/9339
https://www.paypal.com/us/smarthelp/art ... n)-faq2929

As previously can't say it will be of use but worth reading
https://www.outlook-apps.com/autoreply-paypal-email/
https://zapier.com/apps/gmail/integrati ... ypal-sales

I must be missing something here.
In WWB's built-in PHP form processor script > Advanced there is an Auto Responder option.
Why can't this be used?

Think it is because it is simply a PayPal object ( Add to Cart or Buy Now) that is being used (although it is a form in its own right) and not a form that is generally used to send details.

I see, thanks BF.

Paypal offers something called Instant Payment Notifications where a thank you message is sent after a purchase:

https://developer.paypal.com/docs/api-b ... tions/ipn/

but it looks a bit daunting to me to set up. You may want to consider looking into some sort of a shopping cart that has this functionality built in.