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Lottie Files

Posted: Sun Oct 03, 2021 9:08 am
by ha33y
Hi all,
just upgraded to version 17 and trying out the animation lottie thingy....but can't get it to show up at all in my site.
I have used the lottie box, downloaded a JSON file and loaded it into the box, and insterted the file into a layer grid.
After publishing, there is nothing there.

A simple step by step guide would be greatly appreciated.

Thanks in advance

Re: Lottie Files

Posted: Sun Oct 03, 2021 11:37 am
by Pablo
Did you read the note in the help and tutorial about preview?
https://wysiwygwebbuilder.com/lottieanimation.html

Re: Lottie Files

Posted: Sun Oct 03, 2021 12:59 pm
by ha33y
I did yes, and all seems ok but after publish, nothing shows up ...I must be doing something wrong I guess.

Re: Lottie Files

Posted: Sun Oct 03, 2021 1:14 pm
by Pablo
If you need further assistance then please share demo project or URL so I can see what you have done.

Re: Lottie Files

Posted: Sun Oct 03, 2021 1:22 pm
by ha33y
Thanks, I'll make a quick demo project and share...

Thanks

Re: Lottie Files

Posted: Sun Oct 03, 2021 5:45 pm
by ha33y
website is :
zorbathegreek.co.uk

go down in between 'Order Online' and 'click here'

I have instered a Lottie delivery on a bike animation. but it does not show.

I have played with the pad sizes of the layout grid which makes no difference.

I started a demo site with only 2 animations and it worked but I can't get it to work on this site.
Any help would be appreciated.
Thanks in advance

Re: Lottie Files

Posted: Sun Oct 03, 2021 6:56 pm
by crispy68
Did you upload all the files to the server? It doesn't look like you have.

There are a couple of files (skrollr.min.js, lottie-player.js) that are getting 404 errors which means they are not present on the server. Make sure all files are uploaded.

Re: Lottie Files

Posted: Sun Oct 03, 2021 7:11 pm
by ha33y
crispy68 wrote: Sun Oct 03, 2021 6:56 pm Did you upload all the files to the server? It doesn't look like you have.

There are a couple of files (skrollr.min.js, lottie-player.js) that are getting 404 errors which means they are not present on the server. Make sure all files are uploaded.
I hope it's not the same problem as before with the images.....
I am simply uploading from the software, it should upload and put everything into the correct folders no?
I tried it exactly the same way with a demo site with nothing but 2 lottier images and it worked fine....why not with this site?

Re: Lottie Files

Posted: Sun Oct 03, 2021 7:20 pm
by crispy68
Are you sure you are publishing All files and not just html files?

The best way to see what your settings are is to provide a demo project.

Re: Lottie Files

Posted: Sun Oct 03, 2021 7:21 pm
by Pablo
Please make sure that you publish all files.
If files are missing then it will not work.

Re: Lottie Files

Posted: Sun Oct 03, 2021 7:40 pm
by ha33y
Pablo wrote: Sun Oct 03, 2021 7:21 pm Please make sure that you publish all files.
If files are missing then it will not work.
Yes, my bad, it was not set to publish ALL FILES...
thanks peeps, very much appreciated...all working now.

Now I just need to work out how to make the animated images smaller...