black screen during upload / publish

[rogerl]

Since updating to 17 and 17.0.1 I get the occasional black screen during publish of page / s. Does not appear to affect anything. Eventually disappears on successful update. Seems to be more related to full page upload including images etc. Nothing happens on simple HTML update.

[Pablo]

This is not a known issue.

To be able to help you, I need a DEMO project and a description of the exact steps to reproduce this behavior.

Please see this FAQ for further details:
viewtopic.php?f=10&t=82134

[rogerl]

It appears to be a not responding issue??

[Pablo]

Based on your screenshot it looks like the project file is being uploaded. Usually this file is pretty large, so it may take some time to upload. During the time the software will not do anything else.

Note that publishing works the same as in previous versions.

[rogerl]

Yes, just been experimenting and happens when uploading large images or files. I optimised a couple more images where it was happening as well and went through smoothly but happened on the .wbs file. Could it relate to available band width as well?

[Pablo]

Could it relate to available band width as well?

Yes, because the if the speed is slower, then it will take longer to upload the file(s).

[rogerl]

Thanks. I suspect it's a combination of those 2 factors (file size / band width) being rural where we live we have periods when everything slows down.

[brynj]

Just to say that I had this as well - think its more to do with large files as I have fast internet. Not experienced in previous versions. As stated it does not appear to cause any issues so not a problem

[Pablo]

For large files, the User interface may temporary lock, because the software is busy transferring the file.
When the file has been uploading, the UI should go back to normal.

I do not think this is specific to WWB17. This behvaior has not changed compared to previous versions.