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***SOLVED***EMAIL CONTACT FORM NOT WORKING

Posted: Sun Nov 21, 2021 7:34 pm
by BrianLucas
:evil:
Hello, I've done everything, and the form doesn't work sending emails. I'm using built-in PHP. I'm sure all things are setup properly. My web hosting provider (GoDaddy) has PHP running on the server.
This is driving me crazy. Any help will be highly appreciated.
Thanks,
Brian

Re: EMAIL CONTACT FORM NOT WORKING

Posted: Sun Nov 21, 2021 8:04 pm
by BaconFries
Did you include a success and error page? Did you read from the following url "Emails are not arriving in my inbox..." For now it is assumed that you are running the latest version of PHP with GoDaddy? note only they can say. Is there any error logs? Without more information it is difficult to say anything. Always try to provide as much information as possible so help can be given.
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967

Re: EMAIL CONTACT FORM NOT WORKING

Posted: Sun Nov 21, 2021 8:56 pm
by Pablo
It is difficult to help you without knowing what you have done.
But there are no known issues with form otherwise these issues would have already been fixed. So, this is most likely a configuration issue.

Note that emails are sent by the server, so it's also good to check the server log to see why the email was not sent.
For example, the server may have some restrictions on the 'from address' or you may need to use SMTP authentication.

See also "Emails are not arriving in my inbox" in the FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967

Re: EMAIL CONTACT FORM NOT WORKING

Posted: Sun Nov 21, 2021 11:25 pm
by BrianLucas
I did include the success and error page. The one that comes on testing is the error page. PHP version on GoDaddy sever is 7.4.25

Re: EMAIL CONTACT FORM NOT WORKING

Posted: Sun Nov 21, 2021 11:29 pm
by BrianLucas
It's working OK now. I just realized that I was using an old version of PHP on my side of the hosting.
Thanks

Re: EMAIL CONTACT FORM NOT WORKING

Posted: Sun Nov 21, 2021 11:31 pm
by BaconFries
Thanks for letting us know it is working.