www.wysiwygwebbuilder.com

I am trying to install WB on my new computer but get the following error

WebBuilder.exe-System Error

The code execution cannot proceed because
VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem.

I have uninstalled and reinstalled a number of times with no success, I have deleted the zip file in case it was corrupted and re-downloaded the zip file again, I have also checked the system32 folder and the VCRUNTIME140.dll is in there. I have also rebooted the computer after each installation/uninstall and still with no success.
Any suggestions welcome.

Cheers

Maybe this will be helpful? (see 'note'):
viewtopic.php?f=1&t=77283

Thanks Pablo I already downloaded the file vc_redist.x64.exe from microsoft but still had the same problem.
should I have installed vc_redist.x86.exe instead

Cheers

you need to install both of them

Graham

should I have installed vc_redist.x86.exe instead

No, for 64 bit you will only need vc_redist.x64.exe

Before posting I did download and install that file but it made no difference, I still cant install WB

Cheers

Maybe it is blocked by your firewall or virus-scanner?
Did you also try the 32-bit version?

I havent got a virus scanner installed yet, its a new machine, I am running the 32 bit version.
I cant understand why WB cant find it as it is in the system folder.

Cheers

I have just tried again with 32 bit version and it wont install so I downloaded the 64 bit version and that installed OK.
I didnt really want to install the 64 bit version yet until I complete the transfer of files from my old PC to the new one so as not to create a conflict anywhere.
Any other ideas how I can get round installing the 32 bit version.

Cheers

I cant understand why WB cant find it as it is in the system folder.

This is a standard system file, so this issue is not directly related to WWB.

The 32bit version does not need this file.

Thanks Pablo. If 32 bit doesnt need it why is it looking for it

Cheers

Sorry, but I think you have some things mixed up.
Please uninstall everything and start over. The 32-bit version does not look for this file.

Which OS version do you use ?

Windows 7 32-bit / Windows 7 64-bit ?
Windows 10 32-bit / Windows 10 64-bit ?

Christiaan,
I have windows 10 home 64 bit on both machines

Pablo,
I am not going to try to install 32 bit, I am going to stick with 64 and if a problem arises I know where to come.

Cheers

For a complete uninstall you could try delete the WWB registry key BUT export this registry key BEFORE you delete.

To be save you should backup your entire system using a system backup solution BEFORE you edit the Windows registry.

By deleting the WWB registry key all WWB settings will be gone.

The path to the WWB Windows registry key is: But keep in mind:
Edit or delete the wrong registry key can corrupt your system.

I'm not responsible for any damage, do this on your own risk and backup first.

Thanks christiaan but i'm not going to risk it, im happy sticking with 64bit.

cheers

I always use the 64 bit version. Seems to work just fine.

Alan