www.wysiwygwebbuilder.com

I installed WB17 V17.1 around 12/24/2021. All was working fine till this past weekend, about 7 days.

Whenever I try doing any of the following actions, most of the time WB17 stops working:
-- I try deleting a page named "delete.htm" either using Site Manager or from the PAGE Ribbon Selection.
I think this problem is related to this page (I renamed it to "delete.htm").
-- Try to close an open WB project and have it saved.
-- Try to save an open WB project
-- Try to open a different WB project while one is open
-- Try to import a page into a WB project from one not open

I have "uninstalled" (through control panel) previous version installations of WYSIWYG WB as well as WB17 and re-installed WB17.

Today I restored the project file to a previous version from an earlier date that does not have the "delete.htm" page in it.
https://twindata.net/webbuilder/delete.htm

I was able to clone and delete without crashing.

When I try to import into the current web project, whether it is a single file or multiple files from another project, all looks well while importing but once the last imported item shows populated in Site Manage, WB17 crashes.

Please give suggestions, hopefully other than rebuild the web site.

Thanks in advance for any direction on a fix.

File names not complying with WWB requirements seems to be a problem, at least for the few times I've had WWB crash.

To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
viewtopic.php?f=10&t=82134

Pablo,
Is there a way I can send you a link to download what (I think) you said you'll need? so it's not on view to the public?
I have uploaded these items to our FTP site at box.com
I will look for your reply.
As always, thanks for your help.

Pablo,

I sent a link for downloading what you need in a Contact Form I just submitted at https://www.wysiwygwebbuilder.com/contact.html

By the way, the file page3.htm CAN NOT be deleted and causes the WB17 application to freeze and/or stop working. Same issues with Importing from another web project.

Any suggestions will be greatly appreciated.

I did not receive any messages from you via the contact form.

Note that I do not need to complete project. I only need a small DEMO project so it's immediately clear for me where to look for the problem.

Please read this:
viewtopic.php?f=10&t=82134

Pablo,
Here's the link I mentioned in the Contact Form:

https://app.box.com/s/j4f5wagac9edl797s6fdyyo64rbc5d5z

The page named "delete.htm" can NOT be deleted. I think this might be part of the problem.

Please advise when you have downloaded this info so I can disable the download link.

Thanks in advance.

Russ Todaro

PS - I purchased WB17 on 11/28/2021.

There is no 'delete' page in the project as far as I can tell.

Did you share the correct file?
If yes, then what are the exact steps to reproduce the problem?

I downloaded your file, just to have a look. There is no page called 'delete.htm'.

You also don't have an index page. You also have a page and a folder with the same name (iocorp). Not sure if that's allowed.

Alan

Alan,
I changed the name to "page3.htm" in the event there was an issue with "delete.htm"
I was working with a few versions of the project and thought I had left it at delete.
Russ

Wow - yep - try and remove it and WBS crashes.

Alan

Thanks for sharing the project.
I think the issue is related to a combination of duplicated IDs and the nested flex container with layout grid.
If you look in the Object Manager then there are two Slide Menus with the same ID: SlideMenu2, the second is nested inside a flex container, which is a child element of the layout grid that holds the other instance.
This may have corrupted the layout structure.

I am not sure if you can fix this 'visually '. If not, then I need your complete project so I can attempt to fix the issue in the underlying code.

Tip: Do not place a flex container inside a layout grid, because these are different types of mechanisms.
Also, regularly check for duplicated IDs (via Error Reports).

Pablo,

Thanks again for all your help and advice on the problems I've been having.

I think I have cleaned up the issues by doing the following:
Eliminating Flex Containers in a Layout Grid
Checking all pages for Errors and no duplicate names

I'm using this project right now to become more familiar with WYSIWIG WB17 as this minimal web has most of the components I need to become famiiar with such as menus, layout and so on.

I was also able to import a page from another project (WB14)

Search, forms and tables are next.

Thanks again.
Russ Todaro

Yes, but no matter what you do, WWB shouldn't crash out. Is it fixable, Pablo?

I had one today. I wanted to import 6 pages from another project. Crash! Do them one at a time, no issues.

Alan

No, in this case it's possible to fix this automatically, because the structure of the page became corrupt.
The software cannot make any sense of the layout anymore.

I had one today. I wanted to import 6 pages from another project. Crash! Do them one at a time, no issues.

I do no think this is related.
If you need help with this then please share a DEMO project

OK thanks.

I'll see if I can reproduce it - but it may be associated with something outside WWB.

Alan