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Notes tool not working

Posted: Tue Aug 16, 2022 12:04 am
by romlim
Pablo, could you please take a look at this. I found the Notes tool not working on my computer. I attached a file to show the problem.

https://filebin.net/xt5sfu6jyker6ss4

Image

Re: Notes tool not working

Posted: Tue Aug 16, 2022 12:53 am
by GrahamW
I downloaded your file and the notes work perfect you have lorum ipsum text in the sample you provied.
Could it be something to do with Windows 7 your using as its not supported anymore. I tested on Windows 10/11 and its perfect

Graham

Re: Notes tool not working

Posted: Tue Aug 16, 2022 1:31 am
by BaconFries
As Grahams reply on Windows7 it may be related to not having Direct2D support see the following:
From the download section.
Note: for Windows 7 you may need to install DIrect2D support.
See the FAQ

Maybe time to upgrade to Windows10/11 as Windows7 is no longer supported by Microsoft themselves. It will probably save you hassle in the future with 'New' releases of WWB.

Re: Notes tool not working

Posted: Tue Aug 16, 2022 6:22 am
by Pablo
Your project also works for me.

Note that technically there is no difference between a "Notes' object and a normal text object.
The only difference is that the notes do not get published.
So, if normal text work then note should also work.

Re: Notes tool not working

Posted: Tue Aug 16, 2022 9:38 am
by romlim
@ Baconfries
I had updated my OS as you have suggested but with no luck. I am planning to upgrade to Windows 10.

@Graham
Thank you for looking at the file and pointing out the source of the problem. I thought it was a bug in WWB but it turned out to be an OS issue.

@Pablo
I find the Notes tool to be handy. With it I can record the process on how I did things in a particular project.

Thank you all!