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Master page goes when focus goes to another app

Posted: Thu Dec 08, 2022 1:28 pm
by alan_sh
This is a weird one and I don't know if it's a bug or something I've done.

I have a page (index.html for example) and a master page which the index page links to (page properties -> Miscellaneous). Everything looks OK and I can work on the ndex page and it all looks good.

However, if I clock my mouse on another app on my screen (actually on my second screen, so the WWB app is still there), the data from the master page (a menu and a picture for example) disappears and all I see is what the index page itself contains.

When I click back on WWB, the master page information comes back. If I click away again, it goes away.

A sample project is this one https://www.dropbox.com/s/c2cj6fpj67rf6 ... s.zip?dl=1 which has one index page and 1 master page.

I would appreciate knowing why it does this - it never did it in WWB17. It's disconcerting because I want to compare the outbut in a brower with the original in WWB and it means I have to keep WWB as the focus and not the browser.

My system is Windows 10 with all the updates - 16Gb of memory and I'm running WWB 18.0.3 8th December 64 bit (downloaded at 9am UK time).

Thanks

Alan

Re: Master page goes when focus goes to another app

Posted: Thu Dec 08, 2022 1:58 pm
by Pablo
It may be related to how Windows refreshes the pages in the background.
WWB optimizes rendering so the page is not refreshed when it does not have the focus.

Re: Master page goes when focus goes to another app

Posted: Thu Dec 08, 2022 2:22 pm
by alan_sh
Can it be changed back to how it was in WWB 17?

I find it very annoying.

Alan

Re: Master page goes when focus goes to another app

Posted: Thu Dec 08, 2022 2:29 pm
by Pablo
It cannot changed back to how it was because other users had issues with how it worked. That is why it was changed.
But I will investigate if it can be optimized for your situation.

Re: Master page goes when focus goes to another app

Posted: Thu Dec 08, 2022 3:51 pm
by alan_sh
Thank you. Much appreciated.

Re: Master page goes when focus goes to another app

Posted: Fri Dec 09, 2022 10:48 am
by alan_sh
The new 18.0.4 seems to have fixed this issue. Thank you.