Form on working properly

[Joel]

Hi,

Can you, please check the page https://baretouch.au/contact.php and tell me what is wrong?

1) You cannot put your email address in;
2) Even if you manage to do everything, it takes you to error page regardless how many times I checked that I linked everything properly.

[Pablo]

I could enter an email address without any issues. But you have applied a mask, so format is forced.

I cannot see what you have done based on the published page (HTML), because the software has thousands of options and millions of possible combinations.
So, there is no way to know which options you have used by looking at the HTML only.

To be able to help you, I need a DEMO project (.wbs file) so I can see all your settings.

I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

For further details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134

[Joel]

Hi Pablo,

Here's the link https://www.mediafire.com/file/htxjmik4 ... a.wbs/file

Thank you

[Pablo]

Your form seems to be ok.
But I see that you are using the old recaptcha extension.
Did you try without it?

Note that WWB18 has built-in support for recaptcha, so I suggest to use that instead of the extension.

Tip: if something does not work then first try to simplify the form. For example, remove captcha, remove validation, remove mask etc.
If you try to do too much at the same time it will be difficult to find out what is going wrong.

Also, add an error page to display the error message. See the FAQ.

[Joel]

Hi Pablo,

The form is not working properly. I included success and error pages for you to see.
https://www.mediafire.com/file/4x8feq98 ... a.wbs/file

Also, the checkbox for privacy does not display the error message even I validated it.
Also, the form does not send a message to my email or send an automated message to a sender even I enabled the auto responder.

Can you, please clarify the reCaptcha?

Note that WWB18 has built-in support for recaptcha, so I suggest to use that instead of the extension.

Originaly, I used the invisible reCaptcha. How do I activate the in-built support?

Or should I redo the whole page and not use & modify the form wizard this time?

[Pablo]

The checkbox works, but because you have disable the button via conditions, the message is never displayed the user cannot click the button unless the checkbox is checked.

Recaptcha is an option of the built captcha object.

I think you are trying to do to much at the same time.
Please first make the basic form work and once you have that working you can enable advanced features, like auto responder, recaptcha etc.

See also the FAQ:
viewtopic.php?f=10&t=32967