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Extension manager - available update faield download

Posted: Tue Jan 17, 2023 8:20 am
by amir2314
Hi dear pablo .
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I purcheased wwb18 plus With extension pack s . In extension manager showing me 13 available update . Even o try to update the extensions wwb say faield to download please try again later. My interent connection is ok and secure . Wwb working perfect no issue with internet connection on wwb ! I think something is wrong on wwb extension manager server

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 9:04 am
by Pablo
Maybe your firewall blocks the server?

You can also download/update purchased extensions here:
https://www.wysiwygwebbuilder.com/extension_update.html

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 12:29 pm
by amir2314
Pablo wrote: Tue Jan 17, 2023 9:04 am Maybe your firewall blocks the server?

You can also download/update purchased extensions here:
https://www.wysiwygwebbuilder.com/extension_update.html
Hi again . Thank you very much - i downloaded the update list
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2 extension dosent exist on server
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1 : according gallery extension
2 : skew gallery extension

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 1:03 pm
by Pablo
Both extensions exist. I was able to download them via your account.
Please make sure your firewall or virusscanner is not blocking the files.

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 1:29 pm
by amir2314
Pablo wrote: Tue Jan 17, 2023 1:03 pm Both extensions exist. I was able to download them via your account.
Please make sure your firewall or virusscanner is not blocking the files.
In extension manager : bootstrap accourding menu showing the version of update is 1.4 but when i downloaded from the link you sent i notice that inside the pdf from accourding menu file version called 1.2 ! So its means wbx still on 1.2 version ? Or just Pdf Dosent Update ?

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 1:38 pm
by Pablo
I think it's just the PDF

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 1:40 pm
by amir2314
Pablo wrote: Tue Jan 17, 2023 1:38 pm I think it's just the PDF
Thank you 💎

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 2:20 pm
by amir2314
Pablo wrote: Tue Jan 17, 2023 1:38 pm I think it's just the PDF
Hi again . Sorry . Somethings ia wrong ithink .
Expandble panel menu in the link . Last update called : Expandable Panel Menu (last update: 2016-08-31)
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So in my extensionam manager last update is : 05/31/2021 .
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Im totaly confused - the links from paid extension update list the date dosent match with my extension manager date ! So if i download from the links and install the extension its back to older update ? cuase in my extension manager the date is from 2021 ! But in the link is 2016 !!!!! Whats happend ?

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Also animated line menu : in the link last update called from 2019 ! But when i install manualy in extension manager : the last update show me the 2018 ! .
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I cant undrestand
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So witch plan to update paid extension is more safe to download ? Frome the link you sent ? Or in extension manager ?
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Im afraid of update the extensions right now . Can you help me how can i get the last update and witch date is true ?

Re: Extension manager - available update faield download

Posted: Tue Jan 17, 2023 2:53 pm
by Pablo
The files in the extensions manager are demos.
If you paid for the extensions then you can update them here:
https://www.wysiwygwebbuilder.com/extension_update.html

All files are the latest versions.
Note that these updates are provided as an extra service.