Page 1 of 1

universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 1:34 pm
by Lasa
Hi as stated on my subject line, universal-parallax not working on iPhone / Safari browser.
it's working on my desktop at all sizes and a Android phone we have but not my iPhone. It simply shows a blank area where the parallax should be.
I know it was working before.

http://www.asiaamericashow.com/

Tested on another iPhone I have and it works. But not on my main iPhone.
Could anybody test it?

Updated: Cleared browser memory. I know it used to work.
any ideas.
Cheers,
Lasa

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 1:40 pm
by crispy68
I do not have a personal iPhone but I can confirm it works on a Samsung Galaxy Note20

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 1:41 pm
by Lasa
Thanks!

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 1:57 pm
by Lasa
I removed the parallax feature of the image and it still doesn't show the image on my iPhone6?
Maybe it's a old browser problem? Used to work.

Reset up the parallax still not joy, weird.

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 2:03 pm
by miguelss
For my it is working fine at my iPhone with Safari
M.

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 3:17 pm
by Pablo
The file names of your images are invalid (not websafe) so that be causing the issue.

See this related FAQ:
viewtopic.php?t=131

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 10:08 pm
by Lasa
I went through the file names and they seemed ok to me as best i can tell... maybe I missed something.
but I did try something. The file used in the Parallax was a WEBp file extension. I changed it for a jpg extension image and my browser shows it on my phone.

Re: universal-parallax not working on iPhone / Safari/

Posted: Thu Apr 27, 2023 10:47 pm
by Lasa
I have an iPhone6 software version 12.5.7. can't update any more.
WEBp support was added to the iPhone with software version 14+
So that's why it's not showing, the Safari 12.5.7 does not support it.
Thanks,
Lasa