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About upgrading
Posted: Sat Oct 07, 2023 1:29 pm
by jarmonico
Hi!
I'm a WBB version 12 user, and thinking in upgrading to WYSIWYG Web Builder 18 Plus.
That kind of upgrade includes this one: "EXTRA: NOW INCLUDES A FREE UPGRADE TO THE NEXT VERSION!"
I will have version 19 free upgrade guaranteed if I make an upgrade from v12 to v18 Plus?
Regards,
Javier.-
Re: About upgrading
Posted: Sat Oct 07, 2023 1:40 pm
by Pablo
yes
Re: About upgrading
Posted: Sat Oct 07, 2023 2:55 pm
by jarmonico
Great!
Thank you.
Re: About upgrading
Posted: Tue Oct 10, 2023 2:15 pm
by jarmonico
Hi Pablo,
Are you aware of any type of payment problem on the 2checkout.com site? I have tried to pay with two different credit cards, on different days, and I have this error: "Error processing the credit card transaction. Please enter another card or try to finalize the transaction in a few minutes."
The bank tells me that I shouldn't have any problems.
Re: About upgrading
Posted: Tue Oct 10, 2023 3:48 pm
by Pablo
The reseller seems to work correct for other users.
But if you have a problem then you can contact them directly for help or else use one of the other resellers (MyCommerce of Paddle).
Re: About upgrading
Posted: Tue Oct 10, 2023 9:45 pm
by jarmonico
Hi,
Coupon for upgrading doesn't work for Paddle. MyCommerce purchase link is not available/published at WWB Purchase Plus page.
Regards,
Re: About upgrading
Posted: Tue Oct 10, 2023 11:02 pm
by KingSparta
jarmonico wrote: Tue Oct 10, 2023 2:15 pm
Hi Pablo,
Are you aware of any type of payment problem on the 2checkout.com site? I have tried to pay with two different credit cards, on different days, and I have this error: "Error processing the credit card transaction. Please enter another card or try to finalize the transaction in a few minutes."
The bank tells me that I shouldn't have any problems.
Are you using VPN? sometimes websites do not allow VPN to be used.
Re: About upgrading
Posted: Wed Oct 11, 2023 12:38 am
by jarmonico
KingSparta wrote: Tue Oct 10, 2023 11:02 pm
jarmonico wrote: Tue Oct 10, 2023 2:15 pm
Hi Pablo,
Are you aware of any type of payment problem on the 2checkout.com site? I have tried to pay with two different credit cards, on different days, and I have this error: "Error processing the credit card transaction. Please enter another card or try to finalize the transaction in a few minutes."
The bank tells me that I shouldn't have any problems.
Are you using VPN? sometimes websites do not allow VPN to be used.
Hi KingSparta!
Not vpn at all... I think MyCommerce will be the solution, but a I need link to Plus version (and upgrade code to work).
Thank you
Re: About upgrading
Posted: Wed Oct 11, 2023 6:33 am
by Pablo
Did you contact 2checkout to ask them what is wrong?
MyCommerce does not have the plus bundle, but the coupon should also work with Paddle.
https://www.wysiwygwebbuilder.com/purchase_plus.html
Re: About upgrading
Posted: Wed Oct 11, 2023 11:49 am
by jarmonico
Hi Pablo,
Finally, I was able to make the purchase through Paddle using the upgrade code for the Plus version.
Thank you!
Javier.-
Re: About upgrading
Posted: Wed Oct 11, 2023 12:23 pm
by Pablo
Thanks for your order!
Re: About upgrading
Posted: Wed Oct 11, 2023 1:11 pm
by jarmonico
Hi Pablo,
From Paddle I have received the download link for almost all the Plus packs, except Data Pack Volume 3. Can you tell me how to download it?
Thanks,
Javier.-
Re: About upgrading
Posted: Wed Oct 11, 2023 2:05 pm
by Pablo