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*SOLVED* I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 9:49 pm
by etcbbu
Hi all,
Excited to continue trying-out my version 19.
But in the meantime, I'm right now upgrading my WB 18 32 - bit to a Version 19 32-Bit today on my 64-bit workstation. And it seems like something with the new FTP Manager of WB19 is crashing my entire .WBS session and I cannot publish projects on my new WB19 at all.
I can continue publishing under my WB18 in the meantime — it's no problem. Just wanna trouble-shoot whatever's going on with the FTP Manager part for WB19 on my 64-bit system.
—etcbbu
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 9:58 pm
by jerryco
Just curious:
upgrading my WB 18 32 - bit to a Version 19 32-Bit today on my 64-bit workstation
Why use a 32-bit version on a 64-bit workstation?
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 10:01 pm
by Pablo
To be able to help you, I need a DEMO project (.wbs file) so I can see all your settings.
For further details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 10:01 pm
by etcbbu
I thought you lose your WB Extensions or have to chase them all down as new 64-bit versions, or something, before your .WBS projects will open anymore. And I think some extensions I still use weren't always necessarily up-to-date with 64-bit. Is that not true? Can I literally just download and start using a 64-bit version now, and my projects will open with my extension WB system folder as-is?
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 10:06 pm
by Pablo
All extensions should also work in the 64bity version.
And if they are not supported then they are probably too old, then you should remove them anyway.
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 10:50 pm
by etcbbu
Two things:
1) @Pablo — Thank you, project file is here: <removed>
(please let me know you downloaded so I can take-down the link)
2) I think the problem may be the "Particles" particles.js tool, like what I have on the Layer on the top of my pages on my website here:
https://travisjconsulting.com . It's that effect where it looks like networking nodes and lines "float" around the Page-Section. I love that effect, and use it in multiple projects. So, in moving from using a 32-bit of WB applications to 64-bit applications, I have to pretty much lose that entirely?
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 10:52 pm
by etcbbu
On the 2) point — believe me, I *would rather* upgrade to 64-bit application. I think it'd be easier on my workstation.
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Wed Nov 22, 2023 11:15 pm
by etcbbu
On the 1) point — Can I post the .zip of this random Particles.css extension .wbx file(s) and help me determine if its somehow salvageable into a 64-bit WB?
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Thu Nov 23, 2023 9:07 am
by Pablo
The extensions you have used in your project should also work in the 64bit version.
I have released an update of the software which should fix the crash.
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 12:49 pm
by DaveBar
Interesting point I think on this issue, is that if I publish a single page the upload works ok but if I then try to upload the entire site then 19 closes down.
How do I get the update?
I'm keen to try it as I may have a problem with "recent open files list" not updating. But I'll open a new thread once the update is loaded.
Thank you

Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 12:59 pm
by Pablo
The update (11/23/2023) can be downloaded here:
https://www.wysiwygwebbuilder.com/download.html
If that does not solve the problem for you then please share a project so i can check if something is wrong.
"recent open files list" is a standard Windows feature over which I have no control.
But it may be related to firewall or anti-ransomware protection settings.
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 1:24 pm
by alan_sh
DaveBar wrote: ↑Fri Nov 24, 2023 12:49 pm
Interesting point I think on this issue, is that if I publish a single page the upload works ok but if I then try to upload the entire site then 19 closes down.
How do I get the update?
I'm keen to try it as I may have a problem with "recent open files list" not updating. But I'll open a new thread once the update is loaded.
Thank you
Have you tried uploading each page singly? You may find there's one page that causes the issue.
Alan
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 1:50 pm
by DaveBar
alan_sh wrote: ↑Fri Nov 24, 2023 1:24 pm
Have you tried uploading each page singly? You may find there's one page that causes the issue.
Alan
Thanks Alan for your tip...
I watched the dialog box and identified the last page that was being compiled before the application disappeared. Re-started and reviewed that page to find a picture being displayed as a grey box! Deleted that picture and now the page has compiled and the entire website has uploaded.
Thanks again
Dave
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 4:29 pm
by etcbbu
@Pablo — What a Happy Thanksgiving to me! Not only did I get to upgrade to WB19, looks like I'm now integrated into using the 64-Bit version for the first time, ever [even though I've had this 64-bit capable machine since 2016] ^_^ . Now if I would just start using Flex Grids more than Layers, I'd really be getting my life together~
Anyway, thanks for the help! Just did a site-wide publish after the new version of 19 you released, and it succeeded. Thank you! And the built-in FTP Manager is super-cool. Kudos and congrats and *thank you*, about the new features like this. So great.

WYSIWYG Web Builder is the
BEST

!
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 4:42 pm
by Pablo
Thanks for confirming that it works!
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Fri Nov 24, 2023 10:50 pm
by alan_sh
Pablo wrote: ↑Fri Nov 24, 2023 4:42 pm
Thanks for confirming that it works!
An invalid image shouldn't cause the program to crash. Can you add some error code or is it out of your hands for that bit?
Alan
Re: I think the new FTP manager on 19's crashing my Publishes
Posted: Sat Nov 25, 2023 7:17 am
by Pablo
An invalid image shouldn't cause the program to crash. Can you add some error code or is it out of your hands for that bit?
Normally, thjs would not cause a crash, but it could be related to the issue that etcbbu reported, which has been fixed.
The only way I can verify this is if DaveBar shares the project file.