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Page errors

Posted: Fri Jan 19, 2024 2:42 pm
by DPB
Hi,

I'm getting the follow page errors in Ver19, (see below) but, I'm using an Arial font. I did create a new text box for some, just to see the result. Sometimes would takes care of error and other times it doesn't.

The same website project in old ver16 is fine no errors comes up clean.

errors
I separated a few for ease in reading but they all are same.

Object Problem Summary Detail

ContactInfo_Text, 'Calibri' font is missing., The object uses a font which is not installed on this system.
CreatedBy_Text, 'Calibri' font is missing., The object uses a font which is not installed on this system.
LastUpdate_Text, 'Calibri' font is missing., The object uses a font which is not installed on this system.
Heading2Text, 'Calibri' font is missing., The object uses a font which is not installed on this system.
FragranceDescription_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
EngOilAdditDescription_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
EngOilAdditiveText,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BulletedList2,'Calibri' font is missing.,The object uses a font which is not installed on this system.
FourCycleHeavy_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
FourCycleLightOil_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BulletedList3,'Calibri' font is missing.,The object uses a font which is not installed on this system.
HotOilAdditive_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BulletedList4,'Calibri' font is missing.,The object uses a font which is not installed on this system.
TwoCycleOil_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
twocycleDescription_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BulletedList5,'Calibri' font is missing.,The object uses a font which is not installed on this system.
TwoCycleOil_DescriptionText,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BulletedList6,'Calibri' font is missing.,The object uses a font which is not installed on this system.
KART_2cycleoil_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
Motorcycle_2cycleoilText,'Calibri' font is missing.,The object uses a font which is not installed on this system.
SoldBy_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
PricingNote_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
contigencypgm_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
TopLubeDescriptionText,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BulletedList7,'Calibri' font is missing.,The object uses a font which is not installed on this system.
Phone_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
Header3Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
copyrightText,'Calibri' font is missing.,The object uses a font which is not installed on this system.
BBabiP_Text4,'Calibri' font is missing.,The object uses a font which is not installed on this system.
MensWhiteT_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
MensHoodie_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
WomensTankTop_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
MensBlackT_Text17,'Calibri' font is missing.,The object uses a font which is not installed on this system.
MensBlackYellowT_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
WomensBaseballT_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
ClassicHat69_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
ClassicHatLogo_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
ApparelHeading_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
OilWeight_Prices_Text,'Calibri' font is missing.,The object uses a font which is not installed on this system.
Text1,'Calibri' font is missing.,The object uses a font which is not installed on this system.
FragranceTable1,'Calibri' font is missing.,The object uses a font which is not installed on this system.

Thanks
Dwight

Re: Page errors

Posted: Fri Jan 19, 2024 3:08 pm
by Pablo
To be able to help you, I need a DEMO project (.wbs file) so I can see all your settings.
Also, please include a description how to reproduce this problem.

I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

For further details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134

Image

Re: Page errors

Posted: Fri Jan 19, 2024 5:42 pm
by BaconFries
Question when you say you are using WB19 are you using the most up-to-date version WYSIWYG Web Builder 19.0.5 (last update: January 19, 2024)? only asking as there are similar posts reporting the issue with the following "The object uses a font which is not installed on this system" and the issue has been resolved as of Build date (4/12/2023).
Have you read the following as you may need to reinstall font(s). (Calibri)
Google Fonts
Version 19 supports Google Fonts variable fonts>>>Side note (WB16 did not use variable fonts)
viewtopic.php?t=97949

@DPB and Pablo similar post with the same font missing Calibri font reinstalled by user
Trugmaker wrote: Mon Jan 01, 2024 2:45 pm Have just installed WWB 19 - GREAT but after looking at 'error reports', I have on virtually all pages got warning that there are missing fonts? Mostly Calibri and *********. Is this a glitch in the new version? And can it be solved yet?

Re: Page errors

Posted: Fri Jan 19, 2024 8:50 pm
by DPB
just looked at my Ver19.0.2 Dec 7 2023

looks like it will need to be updated

Re: Page errors

Posted: Fri Jan 19, 2024 9:44 pm
by BaconFries
Please Download and install the latest version and post back.

Re: Page errors

Posted: Thu Jan 25, 2024 3:29 pm
by DPB
Hi,
I updated the software to the newest Ver 19.0.5 and still having issue with missing font. I looked at the hand out "Using Web Fonts in WYSIWYG Web Builder" and a little confused.

I went into Tools > Options > fonts
current setting: "Do not use font-face"

I tried changing settings using automatically use @font face
and tried Manually setting too

But got same results; error message fonts missing.

I appreciate any help in resolving.

Best regards,
DPB

Re: Page errors

Posted: Thu Jan 25, 2024 4:46 pm
by Pablo
To be able to help you, I need a DEMO project (.wbs file) so I can see all your settings.
Also, please include a description how to reproduce this problem.

I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

For further details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134

Image

Re: Page errors

Posted: Fri Feb 02, 2024 12:54 pm
by DPB
Hi Pablo,

I have created a .wbs file but not sure how to upload a test file to another public server.
I can't load it to my current site because, it's a test and not my complete website.
And I see these font errors when I check for page errors[/i] while in software.

Thanks
DPB

Re: Page errors

Posted: Fri Feb 02, 2024 1:05 pm
by Pablo
To be able to help you, I need a DEMO project (.wbs file) so I can see all your settings.

Step 1
Create a demo project as described here:
viewtopic.php?f=10&t=82134

Step 2
Upload the (zipped) demo project to your website or another public server

Step 3
Tell us where to download the file