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I'm having a stroke!
Posted: Sat Mar 16, 2024 3:28 am
by bgearry
Just installed 19.1.2 Opened up my index page and all images are missing. I was using it yesterday before installing new version and it was fine. I have not "published" yet so if I can delete 19.1.2 and use older version, may save this.....First of all, why does this happen and second , how can I revert back to older version? HELP, Bryan
Re: I'm having a stroke!
Posted: Sat Mar 16, 2024 4:01 am
by BaconFries
Is it possible that you may have changed the location of the image(s)?
You can view the location of the image(s) in Tools -> Asset Manager.
Note: If you have opened and saved your project with v19.1.2 then it is not possible to open again in earlier versions of the software such as v19.1.1
Re: I'm having a stroke!
Posted: Sat Mar 16, 2024 5:04 am
by bgearry
I did not save in new version. I will look under tools and see if I can find the locations. I have never had this happen when installintg newer versions. It has always worked seemlesly. thanks, bryan
Re: I'm having a stroke!
Posted: Sat Mar 16, 2024 7:15 am
by Pablo
I doubt that this is directly related to the update.
But it is possible that your firewall or virus scanner is blocking access the images folder.
To solve this, add webbuilder.exe the the exception list.
Re: I'm having a stroke!
Posted: Sat Mar 16, 2024 8:07 pm
by bgearry
Thanks for the quick response. I'm not sure what has happened, but it with me cussing and swearing at computer.....I have most of it back....thank you, bryan