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Publishing keeps failing

Posted: Tue Jul 23, 2024 6:38 pm
by rongreen
Have reviewed and looked at and changed various settings, but our attempts to publish keeps failing. The test connection says successful. Attached are the log files and screen shots. Hopefully, you will spot some obvious oversights on our end? Thank you in advance for any help offered.


https://www.greensphotoimages.com/alljo ... ttings.jpg
https://www.greensphotoimages.com/alljo ... ttings.jpg
https://www.greensphotoimages.com/wysiw ... gboxes.jpg
https://www.greensphotoimages.com/publishlog.txt

Re: Publishing keeps failing

Posted: Tue Jul 23, 2024 7:13 pm
by rongreen
I just changed the transfer from SFTP to FTP (standard file transfer protocol) and it published but I got the following error when I attempted to access https://www.alljoyjewelry.com/

"Forbidden You don't have permission to access this resource.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."

update:
Even though the response from clicking on "Publish" shows success, I then go to alljoyjewelry.com and non of the files are there including the index.html which explains the above error. I have searched all through the directories on my domain and cannot locate any files associated with my new website? Is there something that would show me after publishing what was copied and to what location?

Re: Publishing keeps failing

Posted: Tue Jul 23, 2024 7:57 pm
by Pablo
I think you have specified the wrong remote folder.
You will need to set the remote folder to the location where the HTML files need to be published to.

If you do not know the name of the folder then please contact your webhost about this.

Re: Publishing keeps failing

Posted: Wed Jul 24, 2024 12:42 am
by rongreen
Pablo, that was the problem as well as my firewall was blocking things. Thank you for all your help!