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Blocks error when collapsing

Posted: Wed Oct 09, 2024 10:31 am
by wwonderfull
When I went to Blocks panel and when I wanted to collapse and clicked on the accordion like things like divider, features, photo gallery, footer, price table I get to see an error. Not all the accordions are doing it only selective some. The other ones are collapsing and opening normally.

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Re: Blocks error when collapsing

Posted: Wed Oct 09, 2024 11:21 am
by Pablo
It looks like there is an issue with your folder structure. Some may be read only so they cannot be renamed.
Basically, 'collapse' just renames the folder.
To solve this, for blocks folder and make sure Web Builder has access to all the folders.

Sometimes when you install different version then the folders may have different permissions.

Re: Blocks error when collapsing

Posted: Thu Oct 10, 2024 2:48 am
by wwonderfull
Although reinstalled it seems it still persists. Got me confused if other ones are collapsing and opening properly why the other accordions would not collapse. I basically keep every default no changes for folder or structure.

Re: Blocks error when collapsing

Posted: Thu Oct 10, 2024 5:47 am
by Pablo
I think there is an issue with the permissions of the folder(s).
Note that reinstalling the software will not change this.