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Uploading creates extra public_html folders and results in 403 errors

Posted: Sat Nov 30, 2024 7:16 pm
by Pareeeee
Hello,

I'm having trouble getting a new website up and running. I have three websites already that I have made with WYSIWYG Web Builder, and they have all worked fine. They all show up in the proper folders in my cpanel, everything uploads to the proper spot...but now I'm having the most confusing problem.

I have set this site up exactly the same as my previous website, but things are not uploading to the location I have told them to upload to.

Example:

I want "index.html" to be uploaded to:
.../public_html/example.com/index.html
but what it does is this:
.../public_html/example.com/public_html/example.com/index.html
which results in a 403 error. If I drag and drop the files back into .../public_html/example.com/index.html then it works fine, but that adds a lot of steps when testing and making changes to the site, and it becomes very time-consuming.

I have set the correct hostname, port, folder location (public_html/example.com) in the software. WHY is it doing this? I've been trying to figure this out for hours and I'm losing my mind :shock:

THANK YOU to anyone that can help me with this.

Re: Uploading creates extra public_html folders and results in 403 errors

Posted: Sat Nov 30, 2024 7:39 pm
by WWBman
Just a thought.
Did you specify /public_html instead of public_html?

Re: Uploading creates extra public_html folders and results in 403 errors

Posted: Sat Nov 30, 2024 8:33 pm
by bkjohns
Looks like WB is already pointed to the correct folder so try just telling it to upload w/o entering all of the other path.

Re: Uploading creates extra public_html folders and results in 403 errors

Posted: Sat Nov 30, 2024 9:39 pm
by Pareeeee
bkjohns wrote: Sat Nov 30, 2024 8:33 pm Looks like WB is already pointed to the correct folder so try just telling it to upload w/o entering all of the other path.
This one worked. Thank you! I thought I needed to have it pointed to public_html/example.com but after leaving it blank it worked!!