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I do not have [online examples] and [online templates] displayed in the "Select templates" window

Posted: Wed Jan 15, 2025 6:00 pm
by VictorKrs
Hello, Pablo!
I do not have [online examples] and [online templates] displayed in the "Select templates" window ("New website from Template" menu). The first time this window was opened, a log file window appeared. I closed it and then, on subsequent attempts, nothing is displayed in the window. I understand that the antivirus is blocking it. How can I solve this problem? I would have sent you the log file, but I can't find it.
Question:
What should I tell the antivirus to allow access to [online examples] and [online templates]? There is no such problem on the work computer and everything works fine (but only Defender works on it from antiviruses).

Re: I do not have [online examples] and [online templates] displayed in the "Select templates" window

Posted: Wed Jan 15, 2025 6:18 pm
by Pablo
I think your firewall is blocking the connection.
Please add webbuilder.exe to the exception list. The connection is standard https (port 443).

Re: I do not have [online examples] and [online templates] displayed in the "Select templates" window

Posted: Wed Jan 15, 2025 7:57 pm
by VictorKrs
Thanks!