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Payment made for upgrade but not recodnised by checkout

Posted: Thu Jan 16, 2025 11:08 am
by sailorspy
I have just ordered the upgrade to version 20. My credit card has been debited but not 2chectout gives the following message.

Your online payment is not yet finished. Waiting for the credit card information.
Can you please help

Re: Payment made for upgrade but not recodnised by checkout

Posted: Thu Jan 16, 2025 12:39 pm
by Pablo
I'm sorry, but I do not have access to payments.
You will need to contact the reseller directly:
https://www.2co.com/#contactUs