www.wysiwygwebbuilder.com

I have a Photo Gallery in Lightbox mode on my website where I display my portfolio (https://ophicina.net.br/Portfolio.php). Using version 19 of the program, you can click on the images on the page, they open in large format and then you can navigate by clicking on the navigation buttons.

I updated WB to version 20 and now it is no longer possible to navigate through the images, there are no navigation buttons when the image appears in large format.

In version 19, in the "type" field of the PhotoGallery, I leave it as "magnificpopup", in version 20 the field does not open, it turns gray when I try to open it.

Is this an installation defect or something that needs to be fixed in this version?

This is most likely a configuration issue.
If the software cannot find the lightbox script then this feature will not work.

Maybe the system folder points to a different location, as where the software has installed the light-boxes ?
See also this related FAQ:
viewtopic.php?t=76719

If you have used a lightbox which is not installed by default then you will need to install it manually as described here:
https://www.wysiwygwebbuilder.com/lightboxes.html

Also note that you have added invalid code to the page, this breaks the HTML structure of the page.
Please do not add HTML code inside the body tags. This section is for adding HTML attributes only.

Hi!

Well, I just updated "as usual", just downloaded and set up, from 19 to 20, without any special configuration.
I looked now and the lightboxes are in the correct folder (Documents\WYSIWYG Web Builder\system\lightbox\).

A Google Ads consultant told me to put that "invalid code" there... I already removed it, but I still can't open the "type" field to see the possibilities of
LightBox Gallery (fancybox, galleria, magnificpopup...) as I see in version 19.

I reinstalled the program, but the problem persists.

I started a new website, from "scratch", and the problem persists (in version 20)...
WB 19 version is working 100% OK.

Well, if no one else faces this problem, then the problem is right here, possibly when installing version 20, but I don't know how to solve it.

Note that WB19 uses a different folder for lightboxes.

I am sure this is a configuration issue.
Can you please tell me your exact configuration, so I can see you what is wrong?

Did you read this?
viewtopic.php?t=76719

Update: I have released an update that now displays an error message if the lightbox scripts are not found, along with the specific path where the files are expected to be located (build date 1/24/2025).
https://www.wysiwygwebbuilder.com/download.html

Yes!! Now yes!

I was finally able to differentiate the folders (I hadn't understood that the versions are saved in different folders). I looked for the version 19 folder, copied the Lightbox folder and pasted it into the "address" where the version 20 stuff is. It worked, now everything works as usual!

Thank you very, very much!!

Thanks, this fixed it for me too!

Since upgrading to version 20, I wasn't able to select a lightbox option (empty drop down) with my Masonry extension. This suggestion to copy the lightbox folder into the root version 20 folder fixed it.

Thanks to everyone here, this place rocks.