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Links Not saving

Posted: Fri Feb 20, 2026 1:44 am
by Spinner
This is so basic I can't even believe I'm asking...
I have a website I built with the previous version of WWB and now editing in 20.
If I take some text or image and highlight it, then click on link to a file and then say okay and then immediately go back into that link, it does not retain what I just set. (Also does not retain the information in the link if I say page in project)
WWB is creating a folder for the site with the linked file in it and it is openable.

What am I doing wrong?

One other thing is I have a master frame page with a content place holder in it and the page with the link I'm attempting to get working is referencing That master frame page.

Also I seem to remember a place where you could globally set which folders were for various things which I cannot find now, where is it?

Re: Links Not saving

Posted: Fri Feb 20, 2026 7:09 am
by Pablo
There are no known issues with links; otherwise, this would already have been fixed.
To investigate further, I need more details about what you are doing and where the issue occurs.

Please provide a DEMO project (.wbs file) so I can review your settings.
Additionally, include clear step-by-step instructions on how to reproduce the problem.

Please do not share the full project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

For further details about how to share a project file, please see this FAQ:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134

Re: Links Not saving

Posted: Fri Feb 20, 2026 10:20 pm
by Spinner
I believe the problem has something to do with where various file folders are located.
Because if I create a brand new website with one page and one link it does the same thing.

I have looked for the various folder locations under tools/options/files and folders.
But there is only a selection of system folder which is currently set to:
C:\Users\James\Documents\WYSIWYG Web Builder

Is this where the WWB executable is supposed to be located?
If not what is supposed to be in this location?

The executable for WWB is in c:\program files\WYSIWYG web builder 20

Re: Links Not saving

Posted: Sat Feb 21, 2026 7:29 am
by Pablo
C:\Users\James\Documents\WYSIWYG Web Builder
Is this where the WWB executable is supposed to be located?
If not what is supposed to be in this location?
There should not be an executable in this folder, this folder is for saving project and other user data (templates, blocks, extension etc.)
The executable for WWB is in c:\program files\WYSIWYG web builder 20
This is correct

I doubt that the location of your files has anything to do with linking text.

If you need help then please share a DEMO project (.wbs file) so I can review your settings and include clear step-by-step instructions on how to reproduce the problem.

Re: Links Not saving

Posted: Sat Feb 21, 2026 5:29 pm
by Spinner
So I uninstalled and reinstalled WWB, same problem

I created the test website below and if I do a preview before I save it, the links work normally, as soon as I save the project to disk the links don't work in preview and there is no information if I go back into the properties of the link.

As soon as I add another link to the project (After previous save) it works until I save.

I have tried saving the project to two different locations including
C:\Users\James\Documents\WYSIWYG Web Builder, Same problem,
there's something about the save that's causing this.

https://limewire.com/d/YoQNF#rGEgoIum3o

Re: Links Not saving

Posted: Sat Feb 21, 2026 9:00 pm
by Pablo
I have downloaded your demo project, but all link seems to work correct for me.
What do I need to do to make it not work?

Re: Links Not saving

Posted: Sat Feb 21, 2026 9:11 pm
by Spinner
I just told you above what is happening to me.
Links work until I save the project to disk, then they dont.
I beleive it is something in my environment. (this was working for me a couple of weeks ago)
I dont think its a bug in WWB.
where should I look on my end/install?

Re: Links Not saving

Posted: Sat Feb 21, 2026 10:51 pm
by bkjohns
Once you set the links try Save As... instead of just saving. Perhaps something is corrupted in your original file.

Re: Links Not saving

Posted: Sun Feb 22, 2026 12:05 am
by Spinner
I did that and I created a new 2 page site to test this which i in the link I sent.

Re: Links Not saving

Posted: Sun Feb 22, 2026 7:27 am
by Pablo
The text editor in WWB is a standard Windows component (richedit), maybe that file corrupt?

You can try this:
viewtopic.php?t=96707

Re: Links Not saving

Posted: Sun Feb 22, 2026 5:58 pm
by Spinner
Wouldn't uninstalling and reinstalling the program as I did fix a text editor problem?, previously I was using the default editor with no problem.

I have attached a screen grab showing you the problem I'm having.

https://limewire.com/d/7SFid#4FzNFi146N

Re: Links Not saving

Posted: Sun Feb 22, 2026 5:59 pm
by Spinner
It makes no difference if I save the project

Re: Links Not saving

Posted: Sun Feb 22, 2026 6:39 pm
by crispy68
I believe your link is still there.

Try this...Double click on the text, which will look like it is highlighting all of the text, then left click somewhere in the middle of the text to place the cursor. Now right click and select link. It will select all of the text again and the link is there.

I always make sure I select only the text and nothing else. If it selects even 1 space after the text, then it looks like you are adding a new link.

Re: Links Not saving

Posted: Sun Feb 22, 2026 7:41 pm
by Spinner
Crispy 68, you are correct..

If I do your procedure the link is there..

If I double-click the second time to highlight it's adding a space after the end of the highlighted text..

I could swear it wasn't this way with version 19..
Does this sound like a bug to you?

Re: Links Not saving

Posted: Sun Feb 22, 2026 8:07 pm
by crispy68
I can't really say, as I've always only highlighted the text when adding links.

Re: Links Not saving

Posted: Sun Feb 22, 2026 8:43 pm
by Pablo
Wouldn't uninstalling and reinstalling the program as I did fix a text editor problem?
No, because the text editor is part of Windows not of the software.
It works the same as in all previous versions.

Re: Links Not saving

Posted: Mon Feb 23, 2026 1:44 am
by Spinner
Okay thanks guys, and sorry for the bonehead questions