A problem upgrading to WWB21

[trenoweth]

Hello Pablo,

Sorry to be a nuisance but .......

I was particularly pleased to see your latest WWB21 will create responsive
websites as that's something I've been really struggling to do.

However, I have a problem in that my program was installed on a computer that
has died and I haven't been able to get it to run on my new one, which I would no
doubt need in order to upgrade to WWB21.

My advice of purchase is for WWB18 on 30th March 2018, order number 69430495,
and although the program was WWB18 the key on the advice of that date is for
WWB14, a key that won't unlock the WWB18 I've tried to install on my new machine.
So I then uninstalled WWB18 and re-installed WWB14 but when I tried to activate it
I was told it is the wrong serial number. Can you help please?

I have read your "How to activate WYSIWYG Web Builder?" page and note that
activation can't be used more than three times but I have only had the program
installed on two computers previously, and only when the second was a
replacement for the first, not on two at the same time.

Regards,

Peter Richards