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activation fail
Posted: Thu Sep 30, 2021 4:20 pm
by SergeFog
I'm trying to activate version 17 but I get a "The specific serial number is invalid".
However this is the version number I received for version 16.
What to do?
Re: activation fail
Posted: Thu Sep 30, 2021 4:24 pm
by BaconFries
You cannot use the serial for WB16 to activate WB17 to do so you are required to purchase a "New" licence for WB17.
See the following url reading from
Are you upgrading from a previous version?
https://www.wysiwygwebbuilder.com/purchase.html
- I've purchased my license after June 21, 2021 where can I get my free upgrade serial number?
- I'm an existing customer, do I get a discount
Re: activation fail
Posted: Thu Sep 30, 2021 5:07 pm
by Pablo
Version 17 is an upgrade, so your serial number for version 16 will not work.
You can read more about the upgrade here:
https://www.wysiwygwebbuilder.com/howtoupgrade.html
Re: activation fail
Posted: Thu Sep 30, 2021 5:40 pm
by crispy68
I'm trying to activate version 17 but I get a "The specific serial number is invalid". However this is the version number I received for version 16.
Correct, because that is for version 16 not 17. You will need to pay to upgrade to version 17.