facebook messenger will not appear

[Marine Divers]

had face messenger code in my website running perfectly, made some changes at the start of the year like years etc, but not touched any code. uploaded the site in full and now my messenger will not appear in the bottom right corner for customers to contact me.

Went onto facebook to set up a more up to date code again, inserted the new code just on the home page pressed F5 to view and still did not appear.

Any help would be great:
website https://www.divingincyprus.net

you may get redirected to the mobile version of the site on a phone but the messenger should appear on that but still isnt.

Cheers
Jonny

[Pablo]

This is displayed in the browser debugger:

#########################
# The CustomerChat plugin is no longer part of the main Facebook SDK.
# To continue using it please use the correct SDK URL,
# meaning replace sdk.js with sdk/xfbml.customerchat.js.
# For more details see https://developers.facebook.com/docs/me ... plugin/sdk
##########################

[Marine Divers]

Thanks Pablo

not sure to go with that, i just followed the very simple instruction on facebook to add it to site , inserted code. nothing, will it work in view f5 mode or does it have to be uploaded live

[Pablo]

According to the error message (which unrelated to WWB), the code is no longer valid.

[Marine Divers]

Thanks again Pablo, very little info out there to fix this, well that i can understand anyway

this is the details i found

Starting on January 8th, 2019, you will no longer be able to request the Customer Chat Plugin with the following URL: https://connect.facebook.net/en_US/sdk.js. If you do not switch to the URL stated below, the plugin will not render on your website.

If the Facebook Javascript SDK is already included in your website, all you'll need to do is set js.src equal to https://connect.facebook.net/en_US/sdk/ ... merchat.js as shown in the code snippet below.

tried the above - change the url as requested - still not showing

then it says

If the Facebook Javascript SDK is not included in your website, you will need to see Facebook JavaScript SDK Quickstart for instructions.

Now i'm very lost. This must be affecting a large amount of websites who have messenger on it, cant find any answer for a quick fix.

the page i got these details from is:
https://developers.facebook.com/docs/me ... dk#install

If anyone can help with making it simple for those who are not a wizz at code & java script, we will be forever in your debt

Jonny

[Pablo]

I'm sorry, I cannot help you with third party scripts. For me, this probably would take a few hours (or more) to figure out.