Mystery 404 error page?

[Jerry]

Looking for some help..
I inadvertently deleted some files from the root directory. But I have anything back working fine except my custom 404 page.
I have a custom 404 page made Ex: https://www.edesignsplans.ca/404.shtml
I have the .htaccess file with this on it "ErrorDocument 404 https://www.edesignsplans.ca/404.shtml" uploaded to the root directory.
So here is the weird thing thing:
If I make an error from a page in the root directory it works fine. Works... For Example. https://www.edesignsplans.ca/contact_usA.html
But if I make a error from a sub folder I get the 404 page but it is messed up?
For Example: https://www.edesignsplans.ca/e-designs- ... 3726A.html
So I don't know what is going on.
Any thoughts?
Thank and Merry Christmas all

[gofrank]

Try changing the ErrorDocument line to the following:

ErrorDocument 404 /404.shtml

[BaconFries]

@Jerry There is no need to double post you have already asked this previously at the following
https://wysiwygwebbuilder.com/forum/vie ... 75&t=87309
I have moved both times from the General section to Off Topic as it is not related to WB but a server configuration.

[Jerry]

gofrank Thank you for the reply
I tried that and that never changed anything.
I am pulling what little hair I have out lol
I'm not to up on all this stuff.

BaconFries Sorry i thought no one would see it there.
Thanks

[BaconFries]

Some things to check and consider... Are you using a .htacess? if so have you configured it correctly? Did it or has it previously worked from a sub folder? Have you changed anything or has your host?

[Jerry]

Thanks for getting back to me.

Well I figured out the problem.. it was me. Go figure
I had the htaccess file done right but I did it in Notepad and I saved as htaccess.txt
So after reading you guys comments it finally hit me so I removed the .txt and all works fine.
I am now doing a complete backup of my site.
Thanks so much to all of you on this forum for helping an old guy out.
Merry Christmas and all the best in 2020.
Jerry

[BaconFries]

Merry Christmas and all the best in 2020.

And the same to you.... Lang may yer lum reek (a Scottish Hogmanay greeting, implying "May you never be without fuel for your fire!"