problem with new update

Rass · Post by **Rass** » Sat Jan 18, 2020 10:29 am

Dear Pablo after upadating to 15.2.3, WB doesn't open any project already created with 15.2.2 version. My OS is the latest Windows.

Post by **Pablo** » Sat Jan 18, 2020 11:27 am

Version 15.2.3 is just a minor update compared to 15.2.2, there were no changes to the file format.
If there an error?
Can you please be more specific?
Do you have an example project?

Rass · Post by **Rass** » Sat Jan 18, 2020 11:42 am

Thanks Pablo, yes, there is an error saying: "JUSTIFIEDGALLERY" could not be loaded. I have already reinstalled the referred extension. Then, there is another message: "Make sure you install the same application or newer as the one used to create the project

Rass · Post by **Rass** » Sat Jan 18, 2020 11:50 am

Where should I send you an example of the project?

bkjohns · Post by **bkjohns** » Sat Jan 18, 2020 11:54 am

Download the correct version? (64bit or 32bit)

Rass · Post by **Rass** » Sat Jan 18, 2020 11:57 am

Tnanks for your kind answer, I have tried both versions

jerryco · Post by **jerryco** » Sat Jan 18, 2020 12:08 pm

Of the application or of the extension?

Post by **Pablo** » Sat Jan 18, 2020 12:21 pm

This error indicates that you did not install the 'justified gallery' extension. it's unrelated to the update.
Maybe you have installed the 64bit version but did not update the extension to 64 bit?

Rass · Post by **Rass** » Sat Jan 18, 2020 12:58 pm

Sending you the created project

bkjohns · Post by **bkjohns** » Sat Jan 18, 2020 7:56 pm

Are you opening the project from within WebBuilder, or double clicking a web builder file?

www.wysiwygwebbuilder.com

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