*** SOLVED *** Auto Responder and success page not responding

[ohisiojohn]

Pablo,

I have created a contact form, enabled Auto Responder. But when I sent the message, I don't receive Auto Responder message.

Secondly, I have also created success page. After I click send, I am not redirected to the Success Page which I set. You can check this website

https://foodbankcharity-ss.org/

[BaconFries]

Please read from the following:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967

The email is sent but I do not see the success page.

Should the success and error pages be PHP?

The auto responder option does not send the message to email entered in the form.

[Pablo]

I cannot see what you have done, based on the published page.
If you need my help then please share a demo project.

Related FAQ:
viewtopic.php?f=10&t=82134

[ohisiojohn]

Pablo,

Here is the link

https://www.projectsend.org/demo/manage-files.php

Username: admin
Password: admin

[Pablo]

Sorry, but I do not see any files.

Please read:
viewtopic.php?f=10&t=82134

[ohisiojohn]

Plabo,

Here is another link

https://foodbankcharity-ss.org/clients.php

username: pablo
Password: pablo@2021

[Pablo]

I still do not see any files.

Step 1
Use "Save As' and save your projetc under a different name

Step 2
Remove all pages from the project that are not relevant to your question.

Step 3
Remove all objects from the page that are not relevant to your question.

Step 4
Upload the project to a public server and share the link

Step 5
Describe what you have done and what you expected to happen.

[ohisiojohn]

Pablo,

I have assigned you to be Administrator. I don't know what will happened if you don't login again. As clearly posted on this thread.

I have a page called "Contact us". It has a form on it. I have set everything including auto responder. The problem is that the sender does not receive auto responder message after clicking a submit button. The recipient will receive message but the "Sender" does not receive auto responder message

Secondly, the "Success" page does not load after clicking submit button instead, it loads the Contact us page without any content on it.

https://foodbankcharity-ss.org/manage-files.php

Username: pablo
Password: pablo@2021

[Pablo]

I have found the following issues:
- The form does not have an 'error' page.
- the names of your input variables conflict with the PHP script code. For example, $message is used to build the message :
So, this will not work:

Code: Select all

$message = '<font style="color:#000000;font-family:Arial;font-size:16px"><br>$message</font>';

[ohisiojohn]

Pablo,

I have been trying to figure out what could be the problem behind Auto Responder failure. I have been figuring it since yesterday. Today, I tried using official email .org to send message through the Contact form. It went through. I received Auto Responder message.

Yahoo and Gmail failed to receive auto responder message.

So all these settings seems have no problem because I am able to receive auto responder message on my official email.

What could be really the problem?.

[BaconFries]

What could be really the problem?

The problem is really the use of Yahoo and Gmail as they will be getting blocked by your host why? because these free
emails are generally used to spam so they shouldn't be used
Please read from the following:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967
Also, for some web hosts the 'From' address in the Autoresponder settings must to be an email address in the current domain (so no gmail or hotmail address).

Emails are not arriving in my inbox...
2. Maybe the emails were blocked by your ISP (yahoo and others may block it on the mail server)

[ohisiojohn]

Pablo,

Thanks so much. You are right that these free Email platforms like Gmail and Yahoo require a valid email address to accept receipt of auto-responders. I created a valid email addressed and input it "From email" field of the Auto Responder.

Now, it works perfectly without any problem. Both Yahoo and Gmail are now able to receive Auto Responder message.

Have a great Day!