Hotspot image causing hanging issues on Web Builder Application

All WYSIWYG Web Builder support issues that are not covered in the forums below.
Forum rules
IMPORTANT NOTE!!

DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.



PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Post Reply
ohisiojohn
 
 
Posts: 65
Joined: Fri Oct 19, 2018 5:06 am

Hotspot image causing hanging issues on Web Builder Application

Post by ohisiojohn »

Hello Pablo and Members,

Does anyone experiencing hanging issue after adding hotspot svg image?. I having this issue and I can't edit anything. It causes the whole Application to hang until I have to close the application with the task manager.

Another issue within hotspot functionality is automatically reverts all settings in Tool tips to default even after changing bg and text colors.

Any solution?
User avatar
Pablo
 
Posts: 22429
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Hotspot image causing hanging issues on Web Builder Application

Post by Pablo »

I am not aware of any issues with hotspots, otherwise these issues would have already been fixed.

To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
viewtopic.php?f=10&t=82134
User avatar
quikflixx
 
 
Posts: 24
Joined: Tue Nov 23, 2021 12:35 pm
Location: USA
Contact:

Re: Hotspot image causing hanging issues on Web Builder Application

Post by quikflixx »

ohisiojohn wrote: Mon Nov 29, 2021 1:31 pm Hello Pablo and Members,

Does anyone experiencing hanging issue after adding hotspot svg image?. I having this issue and I can't edit anything. It causes the whole Application to hang until I have to close the application with the task manager.

Another issue within hotspot functionality is automatically reverts all settings in Tool tips to default even after changing bg and text colors.

Any solution?
My WYSIWYG hangs as well when I try to add a rectangular hotspot. I have to kill the app with task manager.
User avatar
Pablo
 
Posts: 22429
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Hotspot image causing hanging issues on Web Builder Application

Post by Pablo »

To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134
User avatar
quikflixx
 
 
Posts: 24
Joined: Tue Nov 23, 2021 12:35 pm
Location: USA
Contact:

Re: Hotspot image causing hanging issues on Web Builder Application

Post by quikflixx »

Pablo wrote: Sun Feb 20, 2022 1:15 pm To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134
Hi Pablo,
Thanks for the quick reply as always!
I'm just going to pass on trying to resolve this issue.
It was only for one image and one hotspot... don't really need it.
If it were only a quick-fix, I'd have continued. Not worth our time to figure it out.
Thank you very much anyway.
:)
Jim
Post Reply